default gateway not available in windows 7

Anonymous
2009-07-09T23:14:01+00:00

G'day,

While Windows 7 works and looks good, there is one major issue which threatens to derail the entire experience for me.

Several times a day, the default gateway becomes unavailable, which means that the PC running Windows 7 loses internet connectivity. At the same time, other PCs, running Vista, are continuing to work normally. This includes one PC with a WiFi connection and another which is normally wired.

The details of my network controllers (there are two) are as follows.

Description . . . . . . . . . . : NVIDIA nForce Networking Controller

   Manufacturer  . . . . . . . . . : NVIDIA

   Provider  . . . . . . . . . . . : Microsoft

   Version   . . . . . . . . . . . : 1.0.1.211

   Inf File Name . . . . . . . . . : C:\Windows\INF\netnvm32.inf

   Inf File Date . . . . . . . . . : Wednesday, April 22, 2009  12:47:44 AM

   Section Name  . . . . . . . . . : NVENET55.NDI

   Hardware ID . . . . . . . . . . : pci\ven_10de&dev_0373

   Instance Status Flags . . . . . : 0x180200a

   Device Manager Status Code  . . : 0

   IfType  . . . . . . . . . . . . : 6

   Physical Media Type . . . . . . : 14

The problem is solved by manually having to repair the problem when Windows 7 finds that the default gateway is not avaialble and resets network controller 2.

I have seen that this is not an isolated  with several reports on the net, some suggesting that a different driver might help, but which one? Any suggestions?

Windows for home | Previous Windows versions | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2009-07-09T23:16:39+00:00

It's one of many known nVidia issues with Windows 7 that nVidia must correct, unfortuniately Microsoft has nothing to do with it. I would sugguest that you contact nVidia for assistance.


Jonathan Matthis aka "7tester" on MSN QnA

Chief Site Administrator

Windows 7 QnA

http://windows 7qna.ning.com

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  1. Anonymous
    2011-11-26T11:51:58+00:00

    I had ran in to this problem the other day.

    It all started about a week ago. I don't have Nvidia card.

    I played around and finally got it working.

    Right click on My Computer and select Manage

    Click on Device Manager in the left hand pane

    Expand Network Adapters

    Right click on  your wireless network card and select Unistall

    Make sure you tick Delete the driver software for this device.

    Then reboot.

    Plug in the Ethernet cable

    Right click on My Computer and select Manage

    Click on Device Manager in the left hand pane

    You will see that a driver is not installed.

    Update it from the internet and reboot.

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  2. Anonymous
    2011-11-19T19:51:51+00:00

    Did you ever find out how to get the internet back after the gateway was not available. Mine just did it today and I dont know how to get my wireless internet back

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  3. Anonymous
    2011-11-18T21:33:10+00:00

    Has anyone found a reliable solution to this?

    I don't have a Nvidia grfx card and have only recently reinstalled McAfee to I don't think it's that.

    Any other suggestions?

    Thanks in advance

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  4. Anonymous
    2011-10-30T13:33:19+00:00

    I have the 1030 card as well in an XPS laptop. This problem started with no warning. the laptop was flawless for about 6 months, then the internet just keeps dropping, as described herein.

    I tried setting a default gateway, but the settings would not save (weird).

    Still looking for a solution

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