Windows 7 Windows Update Error 80072f8f

Anonymous
2009-12-29T15:41:51+00:00

When trying to perform a windows update you may receive this error.

I just wanted to post that I found the fix in that the GTW CyberTrust certificate authority is not trusted in Windows 7/Internet Explorer.

Installing this certificate authority into the trusted authorities allows windows update to continue.

I could not find any solution after searching this site, so thought a post would work.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2010-01-08T15:52:20+00:00

I had the same problem with mine, i tried the thing guitarfish suggested but that didn't work. Didn't understand how it can be becuase of the date and time, after hours of searching on the net, I managed to fix the problem myself and heres how i did it

click on your time and date (bottom right) then a windows should pop up, click on the link 'change date and time settings'. on the date and time window click on the internet time tab, click on Change settings button, then click on the 'update now' button, then click ok and exit the windows and now try your update.

it should work as it did for me

good luck

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  1. Anonymous
    2012-10-20T15:18:05+00:00

    I found a detailed tutorial on this Windows Update error at this link.

    http://www.windows7port.com/1367/windows-update-error-80072f8f/

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  2. Anonymous
    2013-04-18T17:31:47+00:00

    thank you - that worked for me

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  3. Anonymous
    2013-05-25T12:10:41+00:00

    Just wanted to say that this worked like a charm - initially on clicking "update now" on the internet time tab, there was an error message, but I just clicked "update now" again and it synched nicely.  Following that, Windows Update did what it needed to do.  Thanks a million again, it's help like this that is so much appreciated, we were feeling so frustrated!

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  4. Anonymous
    2013-08-26T15:00:35+00:00

    Hey I just tried your method with updating the internet time but it said an error occurred when trying to synchronize. Any idea whats wrong? 

    Hey same here. I tried switching which server and it worked. Try that!

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