My computer shuts down fine with Vista (64-bit), but not with Windows 7 (Home Ultimate, 64-bit). It logs me off and brings up the "Shutting down" screen, accesses the hard drive as if it's doing something, but never shuts my computer (or monitor) off. It does this same thing when I tell Windows to simply restart my computer. I always have to hold down the power button to shut off. Occasionally, next time I boot up I'll get a message saying the computer was unexpectly shut down, but usually not. Although I don't feel like this problem is physically damaging my computer, it's still an annoying problem. So far I have tried: Changing ACPI settings in my BIOS. I don't have the ability to enable/disable ACPI, only to change between 1 & 3. I've tried both. -Microsoft's "Clean Boot" method for troubleshooting. Even with all non-critical services and startup items disabled I still have this problem. -Disabling Windows Fax. One person had this issue, and so I thought I'd give it a shot. No good. -Another forum suggested disabling the M-Audio card. Tried it. -Yet another forum suggested changing the "power settings" in Device Manager for the IEEE1394 Bus Controller, by enabling the computer to shut down the computer, or something along those lines. I see no options anywhere to change power settings. Any new suggestions I can add to the list?

My problem is that my computer would not sleep or hibernate. It would try to sleep or hibernate but would end up in state where the hard drive activity would stop, but the wireless activity light on the LCD panel would continue to blink. At that point, it would hang indefinitely. The machine would get hot and restarts would hang until you cooled down the machine. System: Lenovo Thinkpad T61p FIX: I found the following fix on some board and it works for me. Its the exact opposite of the post submitted by dandudley. Ensure the following setting is NOT checked: Start | Control Panel | Network and Sharing Center | Change Adapter Settings Click on Wireless Network Connection for Intel(R) Wireless WiFi Link 4965AGN Click Properties | Configure button ( Networking tab) Power Management tab Setting: Allow the comuter the turn off this device to save power (clear the check box)

SIMPLE FIX FOR COMPUTER NOT POWERING DOWN AFTER SHUTDOWN WINDOWS 7! TRY THIS BEFORE YOU GO GEEK CRAZY! If your motherboard has a firewire port, you will need to check in device manager if it is set to allow the computer to switch off the device, SIMPLE and EASY. You can do this by going to properties of the devices under IEEE1394 Bus host controller and going to power management. After that, make sure the "allow this computer to turn off this device to save power" is ticked. Step by step for noobs: "Windows Start Button" >> Control Panel >> Hardware and Sound >> Device Manager >> IEEE1394 Bus host controller (expand) >> double click "VIA 1394 OHCI Compliant Host Controller" (this could be different on your machine) >> Click on "Power Management" tab >> Check the box "Allow the computer to turn off this device to save power" >> click "OK". Now your computer will shut down normally from here on out :) So to all you out there that believed the usual BS that it's the vendors fault (IE, ASUS), think again, it's yet another lame brain drain issue with a new OS from MS. PS A bonus!! Here is the answer without broken english read out of a book in some far off country! Americans are still good for something eh? Not worth employing though : O

got the issue , its posted above , It was a driver that we all have in common. Post your system and see if its the same as ours. I had to reinstall the drivers from the sound card, Boom im back in bussiness.

Windows 7 will not shut down or restart my computer. I have tried every suggestion I've seen previously posted.

Anonymous

My computer shuts down fine with Vista (64-bit), but not with Windows 7 (Home Ultimate, 64-bit). It logs me off and brings up the "Shutting down" screen, accesses the hard drive as if it's doing something, but never shuts my computer (or monitor) off. It does this same thing when I tell Windows to simply restart my computer. I always have to hold down the power button to shut off. Occasionally, next time I boot up I'll get a message saying the computer was unexpectly shut down, but usually not. Although I don't feel like this problem is physically damaging my computer, it's still an annoying problem.

So far I have tried:

Changing ACPI settings in my BIOS. I don't have the ability to enable/disable ACPI, only to change between 1 & 3. I've tried both.

-Microsoft's "Clean Boot" method for troubleshooting. Even with all non-critical services and startup items disabled I still have this problem.

-Disabling Windows Fax. One person had this issue, and so I thought I'd give it a shot. No good.

-Another forum suggested disabling the M-Audio card. Tried it.

-Yet another forum suggested changing the "power settings" in Device Manager for the IEEE1394 Bus Controller, by enabling the computer to shut down the computer, or something along those lines. I see no options anywhere to change power settings.

Any new suggestions I can add to the list?

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Answer accepted by question author

Anonymous

Well that's weird! I tried disabling my card again (a 1010LT) and I was able to shut down! Maybe some other random thing I ended up disabling was also hanging the shutdown. Here's what I'm trying right now based on a couple recent suggestions on the M-Audio forums:

1. Reinstalling current (Vista64) driver.

If that doesn't work

2. There's a Win7 beta driver. I'll give that a shot.

I'll give an update in about 30 minutes once I know whether either option works.

____________________________

UPDATE (and my answer):

Option 1 didn't work.

Option 2 DID work. I downloaded & installed the beta driver from here:

http://forums.m-audio.com/showthread.php?t=11130 -- you have to register to download, but it's quick & free

I did a cursory check in Sonar and it seems to be working just fine. I can shut down & restart Windows. Yay! Jackisback, let me know if that works for you.

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Answer accepted by question author

Anonymous

After reading a lot on the forums and trying almost everything, hotfixes, disabeling energy saving features on ieee1394 and usb. It hit me, everything points to the acpi on the motherboard and the mps table. Changing mps table from 1.4 to 1.1 in the bios solved the problem and win 7 shutsdown properly

ET1

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51 additional answers

Anonymous

2010-03-19T02:17:30+00:00

My problem is that my computer would not sleep or hibernate. It would try to sleep or hibernate but would end up in state where the hard drive activity would stop, but the wireless activity light on the LCD panel would continue to blink. At that point, it would hang indefinitely. The machine would get hot and restarts would hang until you cooled down the machine.

System: Lenovo Thinkpad T61p

FIX:

I found the following fix on some board and it works for me. Its the exact opposite of the post submitted by dandudley.

Ensure the following setting is NOT checked:

Start | Control Panel | Network and Sharing Center | Change Adapter Settings

Click on Wireless Network Connection for Intel(R) Wireless WiFi Link 4965AGN

Click Properties | Configure button (Networking tab)

Power Management tab

Setting: Allow the comuter the turn off this device to save power (clear the check box)
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Anonymous

2010-02-08T11:47:09+00:00

SIMPLE FIX FOR COMPUTER NOT POWERING DOWN AFTER SHUTDOWN WINDOWS 7!

TRY THIS BEFORE YOU GO GEEK CRAZY!

If your motherboard has a firewire port, you will need to check in device manager if it is set to allow the computer to switch off the device, SIMPLE and EASY. You can do this by going to properties of the devices under IEEE1394 Bus host controller and going to power management. After that, make sure the "allow this computer to turn off this device to save power" is ticked.

Step by step for noobs:

"Windows Start Button" >> Control Panel >> Hardware and Sound >> Device Manager >> IEEE1394 Bus host controller (expand) >> double click "VIA 1394 OHCI Compliant Host Controller" (this could be different on your machine) >> Click on "Power Management" tab >> Check the box "Allow the computer to turn off this device to save power" >> click "OK".

Now your computer will shut down normally from here on out :)

So to all you out there that believed the usual BS that it's the vendors fault (IE, ASUS), think again, it's yet another lame brain drain issue with a new OS from MS.

PS

A bonus!! Here is the answer without broken english read out of a book in some far off country! Americans are still good for something eh? Not worth employing though : O
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Anonymous

2010-01-20T04:47:52+00:00

got the issue , its posted above , It was a driver that we all have in common. Post your system and see if its the same as ours. I had to reinstall the drivers from the sound card, Boom im back in bussiness.
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