How do I change my printer status to online? It is currently offline and will not allow me to print.

Anonymous
2010-03-25T14:58:35+00:00

I cancelled some print requests and it put my printer to status offline and I cannot figure out how to get it back to online!

Windows for home | Previous Windows versions | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2010-03-26T03:05:11+00:00

Hi Steve7878,

You may also try these:

1.       Open the Start menu and click on the "Printers and Faxes" icon. This will open a window with a list of the printers currently set up on your computer.

2.       Double-click on the icon of the printer you want to change to online. A pop-up window detailing all current print jobs will open.

3.       Go to "Printer" in the menu bar of the pop-up window and uncheck "Use Printer Offline." This action will change the printer from offline to online.

Also change the default printer by following the steps in “Change your default printer” http://windows.microsoft.com/en-us/windows-vista/Change-your-default-printer

Diana DMicrosoft Answers Support Engineer


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  1. Reza-Ameri 45,896 Reputation points Volunteer Moderator
    2019-02-04T18:40:37+00:00

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  3. Anonymous
    2018-12-27T22:31:32+00:00

    I've tried the advice that was given above & my printer still say's printer off line? Help????

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  4. Anonymous
    2018-11-28T18:31:42+00:00

    The Printer popup menu shows "Printer Online" grayed out.  Pushing the forward button on the printer returns only a test page.

    How can I get the printer to print?

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