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I have several programs that seems to be in some conflict with kernelbase.dll. They crash the moment I start them and kernelbase.dll is the fault module.
I've tried installing windows twice but the problem persist.
I've tried running in 'clean boot'.
I've tried 'Windows Resource Protection'
I've tried running the program in different compatability states.
Nothing helps. Any ideas?
The error message is pasted below:
Description:
Stopped working
Problem signature:
Problem Event Name: APPCRASH
Application Name: MDataTools.exe
Application Version: 2.0.758.0
Application Timestamp: 4b210990
Fault Module Name: KERNELBASE.dll
Fault Module Version: 6.1.7600.16385
Fault Module Timestamp: 4a5bdaae
Exception Code: e0434f4d
Exception Offset: 00009617
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1044
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I guess you have answered it yourself. User Profile corruption.
Log in as a different User. rename the problem profile. Log in as the original user again. A new profile will get created. If the crash is gone, copy your over your user data from the corrupted one.
If it does not solve the issue. Repeat steps with default folder too. This is the template profile, when creating new profiles.
regards
Martin
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Fantastic! Despite PowerPoint crashing at the stroke of a key, it never occurred to me that the keyboard driver might be involved. Many thanks!
System: Windows 7 Professional 64-bit on a MacBook Pro (Lion) running Bootcamp
I had a similar problem with Kernalbase.dll. I tried re-naming the profile but it didn't clear the fault problem. Next I created a new profile and copied the old profile data to the new as suggested. The new new profile worked fine without errors but I had to re-register with a lot of my programs and games and change a lot of pointers to the area were I store all my pix, docs, videos, game saves and such so all of users can see the files and I can back them up En-mass. What a PAIN! It took hours. Windows keeps making it harder to configure the hdd the way I like it by insidiously squirreling my files away in hidden directories.
Thank you to the people that offered suggestions. your help is appreciated.
Which did you uninstall and reinstall? IE or Silverlight?
Al
