Programs Crash, error: Fault module kernelbase.dll . Application crash

Anonymous
2010-03-17T21:13:51+00:00

I have several programs that seems to be in some conflict with kernelbase.dll. They crash the moment I start them and kernelbase.dll is the fault module.

I've tried installing windows twice but the problem persist.

I've tried running in 'clean boot'.

I've tried 'Windows Resource Protection'

I've tried running the program in different compatability states.

Nothing helps. Any ideas?

The error message is pasted below:

Description:

  Stopped working

Problem signature:

  Problem Event Name:    APPCRASH

  Application Name:    MDataTools.exe

  Application Version:    2.0.758.0

  Application Timestamp:    4b210990

  Fault Module Name:    KERNELBASE.dll

  Fault Module Version:    6.1.7600.16385

  Fault Module Timestamp:    4a5bdaae

  Exception Code:    e0434f4d

  Exception Offset:    00009617

  OS Version:    6.1.7600.2.0.0.256.48

  Locale ID:    1044

Windows for home | Previous Windows versions | Windows update

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Answer accepted by question author
Anonymous
2011-01-21T05:21:36+00:00

I guess you have answered it yourself. User Profile corruption.

Log in as a different User. rename the problem profile. Log in as the original user again. A new profile will get created. If the crash is gone, copy your over your user data from the corrupted one.

If it does not solve the issue. Repeat steps with default folder too. This is the template profile, when creating new profiles.

regards

Martin

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  1. Anonymous
    2012-11-25T22:18:33+00:00

    I don't think that this will qualify as an "Answer," but I did manage to solve the problem.

    After trying unsuccessfully to solve the problem using most of the suggestions in this thread, I gave up and decided to try something else, and it worked.

    However, this "solution" didn't involve following any of the suggestions in this thread.

    My "solution" was:  Install Windows 8!

    It updates kernelbase.dll to a new version, and my problem went away immediately.

    I was always convinced that the problem lies with kernelbase.dll, and none of the "faulty" programs mentioned in this thread.

    I don't know how useful this will be to any of the contributors to this thread, but it's my 2 cents' worth, anyway.

    Best regards to all

    Christopher Souter

    (Sydney, Australia)

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  2. Anonymous
    2012-11-24T04:57:31+00:00

    I got this one:

    Description:

    Stopped working

    Problem signature:

    Problem Event Name: APPCRASH

    Application Name: Magicka.exe

    Application Version: 1.4.10.0

    Application Timestamp: 5087ef54

    Fault Module Name: KERNELBASE.dll

    Fault Module Version: 6.1.7601.17932

    Fault Module Timestamp: 50327672

    Exception Code: e0434f4d

    Exception Offset: 0000c41f

    OS Version: 6.1.7601.2.1.0.768.3

    Locale ID: 1033

    Any ideas?

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  3. Anonymous
    2012-10-27T08:23:07+00:00

    I have just tried a slight variation of your suggestion.

    I set a password for, and enabled the "Administrator" account, then logged into it, and tried once again to run the program that was giving me the trouble (Boxer Text Editor, which has never given me any problems in the past).

    The same problem occurred, even though the Administrator account was totally new.

    I have not tried renaming any other profiles or folders yet.  I take it that you mean the folders containing the profiles should be renamed and new ones created, is that correct?

    Thanks in advance for any help!

    Best regards

    Christopher Souter

    (Sydney, Australia)

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  4. Anonymous
    2012-07-29T01:53:54+00:00

    I'm having the problem with iTunes 10 on Win 7 Home Premium x64 SP1, all updates applied.. How do I determine if this is being caused by the User ID corruption that was proposed earlier or if there's another problem. iTunes is the only casualty that I know of and it usually takes a couple of hours to crash. 

    Thanks for any assistance that can be provided.

    Event Log Data from one crash. I've looked at several and the Exception code and Fault offset are all the same:

    / / /

    Faulting application name: iTunes.exe, version: 10.6.3.25, time stamp: 0x4fd16377

    Faulting module name: KERNELBASE.dll, version: 6.1.7601.17651, time stamp: 0x4e211319

    Exception code: 0x80000003

    Fault offset: 0x0001280c

    Faulting process id: 0x2380

    Faulting application start time: 0x01cd665ec21472dd

    Faulting application path: C:\Program Files (x86)\iTunes\iTunes.exe

    Faulting module path: C:\windows\syswow64\KERNELBASE.dll

    Report Id: f7572759-d257-11e1-b049-88ae1d2d71f4

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