Programs Crash, error: Fault module kernelbase.dll . Application crash

Anonymous
2010-03-17T21:13:51+00:00

I have several programs that seems to be in some conflict with kernelbase.dll. They crash the moment I start them and kernelbase.dll is the fault module.

I've tried installing windows twice but the problem persist.

I've tried running in 'clean boot'.

I've tried 'Windows Resource Protection'

I've tried running the program in different compatability states.

Nothing helps. Any ideas?

The error message is pasted below:

Description:

  Stopped working

Problem signature:

  Problem Event Name:    APPCRASH

  Application Name:    MDataTools.exe

  Application Version:    2.0.758.0

  Application Timestamp:    4b210990

  Fault Module Name:    KERNELBASE.dll

  Fault Module Version:    6.1.7600.16385

  Fault Module Timestamp:    4a5bdaae

  Exception Code:    e0434f4d

  Exception Offset:    00009617

  OS Version:    6.1.7600.2.0.0.256.48

  Locale ID:    1044

Windows for home | Previous Windows versions | Windows update

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Anonymous
2011-01-21T05:21:36+00:00

I guess you have answered it yourself. User Profile corruption.

Log in as a different User. rename the problem profile. Log in as the original user again. A new profile will get created. If the crash is gone, copy your over your user data from the corrupted one.

If it does not solve the issue. Repeat steps with default folder too. This is the template profile, when creating new profiles.

regards

Martin

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  1. Anonymous
    2015-03-23T18:56:39+00:00

    Hi Mihai,

    If you could provide the version of Windows installed on the computer it would be helpful for us to guide you in the right direction.

    1. When do you receive this error message?
    2. Were there any recent changes made on the computer prior to the issue?

    Please get back to us with the required information to assist you further.

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  2. Anonymous
    2015-03-21T22:07:40+00:00

    Good day to everyone.

    Since two days ago I start receiving this error:

    Problem signature:

      Problem Event Name:    APPCRASH

      Application Name:    rundll32.exe_upgrad~1.dll

      Application Version:    6.1.7600.16385

      Application Timestamp:    4a5bc637

      Fault Module Name:    KERNELBASE.dll

      Fault Module Version:    6.1.7601.18409

      Fault Module Timestamp:    531599f6

      Exception Code:    e06d7363

      Exception Offset:    0000812f

      OS Version:    6.1.7601.2.1.0.256.48

      Locale ID:    1033

      Additional Information 1:    4776

      Additional Information 2:    4776f3fb35ceab7777a241b20f88186d

      Additional Information 3:    4852

      Additional Information 4:    48524ca6347cd28edad40e6b45bc1b4c

    What should I do?

    Thank you.

    Mihai

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  3. Anonymous
    2014-07-24T19:40:59+00:00

    User profiles are in C:\users<username with files you want to have/keep/use/copy/etc>. 

    If you have user data, it will be in folders My Documents, My Pictures, My etc. 

    Create a new user account in Control Panel/User Accounts. Logout. Login with the new user account to create the profile.  Ensure it opens without errors.

    I suggest a slight difference than the above sequence.  Create a folder at the root such as C:\Personal_Files.  Then copy user data from your original/old username's 'My' folders to that new folder for personal files.  This keeps your data out of the bootup/login searches and actions.

    Yes, copying them to the new user profile's folders will work, but if you have a lot of data, your bootup and/or login will take a lot longer than it did when you first logged in with the new username. 

    Optional to copy Favorites, Desktop, etc.  (You can discard copying anything from App Roaming, and other folders). 

    If this does not answer your question, let me know.

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  4. Anonymous
    2014-07-24T15:11:42+00:00

    trying this myself, what is the default folder you reference here?

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