Programs Crash, error: Fault module kernelbase.dll . Application crash

Anonymous
2010-03-17T21:13:51+00:00

I have several programs that seems to be in some conflict with kernelbase.dll. They crash the moment I start them and kernelbase.dll is the fault module.

I've tried installing windows twice but the problem persist.

I've tried running in 'clean boot'.

I've tried 'Windows Resource Protection'

I've tried running the program in different compatability states.

Nothing helps. Any ideas?

The error message is pasted below:

Description:

  Stopped working

Problem signature:

  Problem Event Name:    APPCRASH

  Application Name:    MDataTools.exe

  Application Version:    2.0.758.0

  Application Timestamp:    4b210990

  Fault Module Name:    KERNELBASE.dll

  Fault Module Version:    6.1.7600.16385

  Fault Module Timestamp:    4a5bdaae

  Exception Code:    e0434f4d

  Exception Offset:    00009617

  OS Version:    6.1.7600.2.0.0.256.48

  Locale ID:    1044

Windows for home | Previous Windows versions | Windows update

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Answer accepted by question author
Anonymous
2011-01-21T05:21:36+00:00

I guess you have answered it yourself. User Profile corruption.

Log in as a different User. rename the problem profile. Log in as the original user again. A new profile will get created. If the crash is gone, copy your over your user data from the corrupted one.

If it does not solve the issue. Repeat steps with default folder too. This is the template profile, when creating new profiles.

regards

Martin

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  1. Anonymous
    2015-12-30T18:26:13+00:00

    Hi,

    Thank you for keeping us updated.

    Please feel free to post if you need further assistance. We will be glad to assist you.

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  2. Anonymous
    2015-12-27T18:42:26+00:00

    i had the same issue with SafeInCloud after installing the newest update for windows 10 (2015.12.25).

    the problem was solved at the end (after a lot of other tries...) as follows:

    • uninstalling the firefox extension of SafeInCloud
    • uninstalling the chrome extension of SafeInCloud
    • reinstalling SafeInCloud

    done. it works now...

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  3. Anonymous
    2015-07-22T22:28:48+00:00

    I have had the same problem with Print Artist and Photo Explosion crashing as soon as they open. All suggestions from nova Developement haven't helped. i'm no sure I understand the part of renaming the problem profile? After renaming it I create the original one again? Can you give this to me in a step by step thing with examples if you have the time?

    thanks I hope I can find your answer the last forum i was in I was kinda lost.

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  4. Anonymous
    2015-07-19T05:36:51+00:00

    Since the kernelbase.dll is the culprit, I was thinking maybe the DLL was corrupted but I noticed that there were updates pending.

    Rebooted the system to apply updates and all was well.

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