Programs Crash, error: Fault module kernelbase.dll . Application crash

Anonymous
2010-03-17T21:13:51+00:00

I have several programs that seems to be in some conflict with kernelbase.dll. They crash the moment I start them and kernelbase.dll is the fault module.

I've tried installing windows twice but the problem persist.

I've tried running in 'clean boot'.

I've tried 'Windows Resource Protection'

I've tried running the program in different compatability states.

Nothing helps. Any ideas?

The error message is pasted below:

Description:

  Stopped working

Problem signature:

  Problem Event Name:    APPCRASH

  Application Name:    MDataTools.exe

  Application Version:    2.0.758.0

  Application Timestamp:    4b210990

  Fault Module Name:    KERNELBASE.dll

  Fault Module Version:    6.1.7600.16385

  Fault Module Timestamp:    4a5bdaae

  Exception Code:    e0434f4d

  Exception Offset:    00009617

  OS Version:    6.1.7600.2.0.0.256.48

  Locale ID:    1044

Windows for home | Previous Windows versions | Windows update

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Answer accepted by question author
Anonymous
2011-01-21T05:21:36+00:00

I guess you have answered it yourself. User Profile corruption.

Log in as a different User. rename the problem profile. Log in as the original user again. A new profile will get created. If the crash is gone, copy your over your user data from the corrupted one.

If it does not solve the issue. Repeat steps with default folder too. This is the template profile, when creating new profiles.

regards

Martin

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55 additional answers

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  1. Anonymous
    2012-07-29T01:53:54+00:00

    I'm having the problem with iTunes 10 on Win 7 Home Premium x64 SP1, all updates applied.. How do I determine if this is being caused by the User ID corruption that was proposed earlier or if there's another problem. iTunes is the only casualty that I know of and it usually takes a couple of hours to crash. 

    Thanks for any assistance that can be provided.

    Event Log Data from one crash. I've looked at several and the Exception code and Fault offset are all the same:

    / / /

    Faulting application name: iTunes.exe, version: 10.6.3.25, time stamp: 0x4fd16377

    Faulting module name: KERNELBASE.dll, version: 6.1.7601.17651, time stamp: 0x4e211319

    Exception code: 0x80000003

    Fault offset: 0x0001280c

    Faulting process id: 0x2380

    Faulting application start time: 0x01cd665ec21472dd

    Faulting application path: C:\Program Files (x86)\iTunes\iTunes.exe

    Faulting module path: C:\windows\syswow64\KERNELBASE.dll

    Report Id: f7572759-d257-11e1-b049-88ae1d2d71f4

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  2. Anonymous
    2012-06-05T06:30:24+00:00

    I had the same problem, but with Games for Windows LIVE Marketplace.

    Problem signature:

    Problem Event Name: APPCRASH

    Application Name: MKHDGame.exe

    Application Version: 1.2.0.0

    Application Timestamp: 4f3c1834

    Fault Module Name: KERNELBASE.dll

    Fault Module Version: 6.1.7601.17651

    Fault Module Timestamp: 4e211319

    Exception Code: c06d007f

    Exception Offset: 0000b9bc

    OS Version: 6.1.7601.2.1.0.256.1

    Locale ID: 3081

    Additional Information 1: 0a9e

    Additional Information 2: 0a9e372d3b4ad19135b953a78882e789

    Additional Information 3: 0a9e

    Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

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  3. Anonymous
    2012-04-29T14:53:18+00:00

    Seems you got solution to the problem but you did not mentioned that - how to set the exe file properties to "run as administrator "

    My problem :-

     Problem Event Name:    APPCRASH

      Application Name:    MovieMaker.exe

      Application Version:    15.4.3508.1109

      Application Timestamp:    4cda7233

      Fault Module Name:    KERNELBASE.dll

      Fault Module Version:    6.1.7600.16385

      Fault Module Timestamp:    4a5bdaae

      Exception Code:    c06d007e

      Exception Offset:    00009617

      OS Version:    6.1.7600.2.0.0.256.1

      Locale ID:    1033

      Additional Information 1:    0a9e

      Additional Information 2:    0a9e372d3b4ad19135b953a78882e789

      Additional Information 3:    0a9e

      Additional Information 4:    0a9e372d3b4ad19135b953a78882e789

    ########################################################################

    And is there any solution to replace the kernelbase.dll.  I cannot replace it with another file downloaded from net . It tells me that you need special permissions. (ps- I have only one user account on my pc. there i m only the administrator. )

    Thank you,

    Hardik Gala

    pls Reply

    my email id ******@gmail.com

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  4. Anonymous
    2012-03-10T20:30:49+00:00

    Are you using MAC computer and have installed windows 7 on boot camp?

    If so follow the below suggestions:

    Open Control Panel

    In view mode “View by Category”, find the section “Clock, Language and Region”

    Click “Change Keyboards or other input methods”

    Press the button “Change Keyboards”

    Press the button “Add”

    Scroll down to “English (United States)” and expand.

    Check box “US”

    Press OK.

    Press OK. — You’ll see two keyboards listed “US” and “United States (Apple)”

    Press OK.

    For more information check the thread link :

    http://social.answers.microsoft.com/Forums/en-US/excslcreate/thread/9596d648-e843-482c-a328-5d690fc18bef


    Keep Eye on your TIME, Not on your WATCH.

    OMG! Thank god for Google.... I never would have found this otherwise.... When I saw "are you using a MAC with win7 and bootcamp" i jumped for joy......Thankyou from the bottom of my heart... I have to give a presentation tomorrow, and it HAS to be PPT (unfortunately)....

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