A driver service for this device has been disabled. An alternate driver may be providing this functionality. Code 32 (Disc Drive Problem)

Anonymous

Hello,

I just entered a CD into my disc drive and noticed nothing was happening. So I went to manually click on the disc drive itself, and saw that it was completely gone. When going through the troubleshooting process in Windows 7, this note came up:

A driver (service) for this device has been disabled. An alternate driver may be providing this functionality. (Code 32).

Obviously I need to re-enable this service, but I am clueless as to which one or how to do so. Any help would be appreciated!

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Anonymous

Try the following MS KB article:

http://support.microsoft.com/kb/314060

Try following the steps for Windows Vista which should also work for Windows 7.

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52 additional answers

Anonymous

2011-11-24T13:18:45+00:00

Very full and interesting explanation of how drivers are handled.

In my case, I had to create a new entry for UpperFilters as one did not exist.
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Anonymous

2012-01-07T09:34:44+00:00

It worked for me too. Thanks.

The test for reading a CD / DVD didn't provide any solution.

But the test for writing did, and it corrected the driver problem.

Worked great.
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Anonymous

2012-06-10T22:45:10+00:00

not helpful
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Anonymous

2012-06-10T23:07:19+00:00

Are you getting the same "Code 32" error?
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