Connection Problem Troubleshooting - 'The remote device or resource won't accept the connection Detected'

Anonymous
2009-12-04T19:28:15+00:00

My desktop computer is a Windows Vista Home Premium 32 Bit. The problem occurred about 2 months ago, while it was still Vista, but please note that I upgraded to Windows 7 last night and the problem is still the same.

My Internet Explorer, computer updates, iTunes, and everything else, EXCEPT my AOL, won't work. My connection says 'excellent'. (Everything on my laptops hooking up to my wireless are working just fine, only my desktop is having this problem)

When I click on Internet Explorer, it says 'Internet Explorer cannot display the webpage', and when I click 'diagnose connection problem' it says 'Problems found- The remote device or resource won't accept the connection Detected'

I spoke to my Comcast internet provider all morning about this problem: She stated that on her side the internet connections were working properly. She ran me through steps including replugging the router cords, checking how the internet connection is set up, and some other things, but everything was how it was supposed to be. She suggested that maybe AOL could be the issue and to delete it since I was no longer using it, so I did, but nothing has changed. So, then she told me to contact Windows..(not sure how to call Windows technical support without paying $59?, but found this forum)

Is anyone familiar with this problem and could please help, or to at least point me in the right direction?

Also, please let me know if you need any other information about the problem.

Thanks,

Lily

Windows for home | Previous Windows versions | Internet and connectivity

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Anonymous
2010-04-28T00:01:26+00:00

Method 8, resetting IE 8 under tools>internet options>advanced>reset  worked for me

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Anonymous
2009-12-05T19:02:42+00:00

Hi,

Try out the steps from the following link

http://support.microsoft.com/default.aspx/kb/956196

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  1. Anonymous
    2016-07-02T17:59:26+00:00

    Hi Michael,

    The issue could be due to old or corrupt Network Driver or some settings get corrupted. It could also be if there is some dns server issue. Try to follow the steps below and see if it helps you to fix the issue.

    1. Press Windows key + Xand select Command prompt as Admin.
    2. Press ‘OK’ if it ask confirmation.
    3. Type "ipconfig /all" (without the quotation marks), and then hit the ‘ENTER’ key.
    4. Type "ipconfig /flushdns" (without quotes) and press Enter.
    5. Type "ipconfig /release" (Without quotes and press Enter.
    6. Type "ipconfig /renew" (Without Quotes) and press Enter.

    Do keep us updated.

    Regards,

    Microsoft Windows [Version 6.3.9600]

    (c) 2013 Microsoft Corporation. All rights reserved.

    C:\WINDOWS\system32>ipconfig/all

    Windows IP Configuration

       Host Name . . . . . . . . . . . . : mikespc

       Primary Dns Suffix  . . . . . . . :

       Node Type . . . . . . . . . . . . : Hybrid

       IP Routing Enabled. . . . . . . . : No

       WINS Proxy Enabled. . . . . . . . : No

    Wireless LAN adapter Local Area Connection* 2:

       Media State . . . . . . . . . . . : Media disconnected

       Connection-specific DNS Suffix  . :

       Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter

       Physical Address. . . . . . . . . : 54-35-30-1C-FF-56

       DHCP Enabled. . . . . . . . . . . : Yes

       Autoconfiguration Enabled . . . . : Yes

    Wireless LAN adapter Wi-Fi:

       Connection-specific DNS Suffix  . :

       Description . . . . . . . . . . . : Realtek RTL8188EE 802.11 bgn Wi-Fi Adapte

    r

       Physical Address. . . . . . . . . : 54-35-30-1C-FF-56

       DHCP Enabled. . . . . . . . . . . : Yes

       Autoconfiguration Enabled . . . . : Yes

       Link-local IPv6 Address . . . . . : fe80::b418:325a:aacd:b00b%4(Preferred)

       IPv4 Address. . . . . . . . . . . : 172.31.99.69(Preferred)

       Subnet Mask . . . . . . . . . . . : 255.255.254.0

       Lease Obtained. . . . . . . . . . : Saturday, July 2, 2016 1:16:12 PM

       Lease Expires . . . . . . . . . . : Saturday, July 2, 2016 2:46:13 PM

       Default Gateway . . . . . . . . . : 172.31.98.1

       DHCP Server . . . . . . . . . . . : 172.31.98.1

       DHCPv6 IAID . . . . . . . . . . . : 72627504

       DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1E-C3-2F-83-A0-1D-48-0D-2D-29

       DNS Servers . . . . . . . . . . . : 8.8.8.8

                                           8.8.4.4

       NetBIOS over Tcpip. . . . . . . . : Enabled

    Ethernet adapter Ethernet:

       Media State . . . . . . . . . . . : Media disconnected

       Connection-specific DNS Suffix  . :

       Description . . . . . . . . . . . : Realtek PCIe FE Family Controller

       Physical Address. . . . . . . . . : A0-1D-48-0D-2D-29

       DHCP Enabled. . . . . . . . . . . : Yes

       Autoconfiguration Enabled . . . . : Yes

    C:\WINDOWS\system32>ipconfig/flushdns

    Windows IP Configuration

    Successfully flushed the DNS Resolver Cache.

    C:\WINDOWS\system32>ipconfig/release

    Windows IP Configuration

    No operation can be performed on Local Area Connection* 2 while it has its media

     disconnected.

    No operation can be performed on Ethernet while it has its media disconnected.

    Wireless LAN adapter Local Area Connection* 2:

       Media State . . . . . . . . . . . : Media disconnected

       Connection-specific DNS Suffix  . :

    Wireless LAN adapter Wi-Fi:

       Connection-specific DNS Suffix  . :

       Link-local IPv6 Address . . . . . : fe80::b418:325a:aacd:b00b%4

       Default Gateway . . . . . . . . . :

    Ethernet adapter Ethernet:

       Media State . . . . . . . . . . . : Media disconnected

       Connection-specific DNS Suffix  . :

    C:\WINDOWS\system32>ipconfig/renew

    Windows IP Configuration

    No operation can be performed on Local Area Connection* 2 while it has its media

     disconnected.

    No operation can be performed on Ethernet while it has its media disconnected.

    Wireless LAN adapter Local Area Connection* 2:

       Media State . . . . . . . . . . . : Media disconnected

       Connection-specific DNS Suffix  . :

    Wireless LAN adapter Wi-Fi:

       Connection-specific DNS Suffix  . :

       Link-local IPv6 Address . . . . . : fe80::b418:325a:aacd:b00b%4

       IPv4 Address. . . . . . . . . . . : 172.31.99.69

       Subnet Mask . . . . . . . . . . . : 255.255.254.0

       Default Gateway . . . . . . . . . : 172.31.98.1

    Ethernet adapter Ethernet:

       Media State . . . . . . . . . . . : Media disconnected

       Connection-specific DNS Suffix  . :

    C:\WINDOWS\system32>

    I do not have a place to do ethernet....

    I work and go to wifi spot after work. starbucks.

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  2. Anonymous
    2016-07-03T10:07:02+00:00

    Hello Michael,

    Thank you for your response.

    I appreciate your time.

    I would suggest you to follow method 1 and 2 from this article and check.

    Refer:

    https://support.microsoft.com/en-us/kb/2779064

    Thank you

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  3. Anonymous
    2016-10-15T04:44:05+00:00

    These links are not opening the methods. Please reply with methods

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