Connection Problem Troubleshooting - 'The remote device or resource won't accept the connection Detected'

Anonymous
2009-12-04T19:28:15+00:00

My desktop computer is a Windows Vista Home Premium 32 Bit. The problem occurred about 2 months ago, while it was still Vista, but please note that I upgraded to Windows 7 last night and the problem is still the same.

My Internet Explorer, computer updates, iTunes, and everything else, EXCEPT my AOL, won't work. My connection says 'excellent'. (Everything on my laptops hooking up to my wireless are working just fine, only my desktop is having this problem)

When I click on Internet Explorer, it says 'Internet Explorer cannot display the webpage', and when I click 'diagnose connection problem' it says 'Problems found- The remote device or resource won't accept the connection Detected'

I spoke to my Comcast internet provider all morning about this problem: She stated that on her side the internet connections were working properly. She ran me through steps including replugging the router cords, checking how the internet connection is set up, and some other things, but everything was how it was supposed to be. She suggested that maybe AOL could be the issue and to delete it since I was no longer using it, so I did, but nothing has changed. So, then she told me to contact Windows..(not sure how to call Windows technical support without paying $59?, but found this forum)

Is anyone familiar with this problem and could please help, or to at least point me in the right direction?

Also, please let me know if you need any other information about the problem.

Thanks,

Lily

Windows for home | Previous Windows versions | Internet and connectivity

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2010-04-28T00:01:26+00:00

Method 8, resetting IE 8 under tools>internet options>advanced>reset  worked for me

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Anonymous
2009-12-05T19:02:42+00:00

Hi,

Try out the steps from the following link

http://support.microsoft.com/default.aspx/kb/956196

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  1. Anonymous
    2014-10-03T15:08:07+00:00

    Hello David,

    Thank you for your reply.

    I appreciate your efforts towards resolving the issue.

    I would suggest you to run system file checker(SFC) as issue may occur due to corrupt or missing Windows files.

    Refer this article:

    Use the System File Checker tool to repair missing or corrupted system files

    http://support.microsoft.com/kb/929833

    System file checker is a utility in Windows that allows users to scan for corruptions in Windows system files and restore corrupted files.

    I hope it helps.

    Thank you

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  2. Anonymous
    2014-10-10T17:28:37+00:00

    SFC says everything is fine. Still can't run gpedit.msc...

    It's a good thing I don't tear at my hair in frustration...I'd have none left. I guess taking it to be checked professionally is the only avenue left. That is...throw money at it...

    DS

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  3. Anonymous
    2014-10-20T01:22:13+00:00

    i would like to ask ,any possible that the modem internal settings would run ? 

    for my company have 7 computers with 2 days not able connect to

    each other. it requires password and we never setup any networking password for any PC.

    they have been using the modem for 2 years without any problem before. any sign we have to change modem or do some thing about it?

    1. 1 PC i fixed this morning, it was unable to connect to the printer. but after changing the IP and DNS all that , every thing run smoothly except unable to connect to certain PC.

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