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Hi,
I recently upgraded from Windows Vista Home Premium to Windows 7 Home Premium. With Vista, my battery performed very admirably and I never had any issues. As soon as I upgraded to Windows 7, I now encounter the following problem:
When I mouse over the battery icon in the system tray, it says "19% available (plugged in, charging)". However, the battery isnot charging at all. The little battery level animation stops, and, even though the system seems tothink it is charging my battery, it is not. When I first installed the new OS, the battery would charge to 69% with the same problem, then it went up to 75% for about 1 week before plummeting so that, now, my battery charge ceiling is 19%, which, as you can imagine, lasts about 15 minutes on battery power.
After several redundant and unhelpful communications with Microsoft, I thought perhaps someone on this board might have experience with this issue or suggestions on what I might try.
Please note this is NOT the seemingly frequent problem that some people have with the battery saying "plugged in, not charging", as my system specifically says the battery IS charging when it is not.
It took me some time to even get Microsoft to agree to troubleshoot the problem as they insisted it was because my battery is a bit old. However, this happens with both batteries I own, using either charger that I have, and, as I said before, it ONLY started right when I clean installed Windows 7.
Thanks in advance for any help!
Ryan
***Post moved by the moderator to the appropriate forum category.***
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hello Ryanr1083,
We have come across with this issue. I would suggest you to get in touch with the system manufacturer and you may have to replace the bettery.
You can refer to the links mentioned below, which has similar issues.
I hope this information helps. Please get back to us if you have any more questions about this issue.
Thanks
Mir - Microsoft Support ****Visit our http://social.answers.microsoft.com/Forums/en-US/answersfeedback/threads
Hi,
Considering the age of the thread and to avoid confusion, if the troubleshooting steps in this thread did not resolve your issue I would recommend creating a new thread so that the community can focus on that thread. Refer to the following link prior to posting a question so that you may provide all the relevant information, for us to help you:
I am using windows 8 and i have this problem, ive tried unplugging the battery, and doing the uninstall acpi driver etc, my computer and battery are brand spanking new just out of the friggin box and its doing this. So, im trying to change the advanced settings in power options for the battery and guess what!?!? THERE IS NO WAY TO CONTROL TO WHAT % IT CHARGES! lets all do the run-a-round!
At Device Manager right click Click your battery adapter and uninstall that then restrat your system If any doubts verify with me
Hi Ryan,
I know your trama. I know I don,t ned a new battery either. Did you ever find a solution? Please, let
me know. This is too big of a pain in the #%$. windows7 huh ? thats me too.
Thanks
