Battery "plugged in, charging", but NOT charging.

Hey all,

I have the same exact problem and it happens out of the blue, no upgrade or any other action.

I am using a new HP machine (barely a month old) running windows 7. So far, I had no problems with the machine and the battery's life was great. 

I cannot imagine that this is a battery problem seeing as it worked excellent so far and it is a brand new computer. In any case, my battery is not removable so I cannot try taking it out or replacing it.

However, I did try all other solutions suggested but so far nothing worked (including uninstalling the driver, booting, shutdown for 2 hours, shutdown with the left hand...).

It seems that after restart the charging is working few a seconds and then stops again.

Any thoughts/suggestions will be highly appreciative

Well, I tell you my story. Maybe it's not actual and won't be helpful to you (since it's a 2010 post and now its 2016) I still write it down because it can be a big help for others (like me).

I had Windows 8 on my 2 years old asus notebook (F550VB), and decided to upgrade to Windows 10. The update went well. Just before the update, while installing softwares I recognised this problem. "0% available, plugged in, charging". Before the update, everything was fine, the battery charged properly. Of course I restarted my computer, installed some upgrages but it didn't solve the problem. I googled it, beeing sure it's just a software issue (what else could it be, it came with the update...). I tried everything. Take it out, press the power button for 30 seconds.. put it back.. disable Microsoft ACPI-Compliant, even uninstall it, etc. but nothing changed. I said, this win 10 is sh*t and installed a clean 8.1 Pro. After the install the battery problem was still on. I still believed that it's just a software issue, so I flashed the BIOS.. but I couldn't really flash it because the battery was under 20% of course, so I just reseted the BIOS settings. The problem was still on.. After this I still wanted to try win10, so I installed a clean one as my last hope. Of course the battery problem was not resolved.

At this point I started to believe that maybe my hardware is the source of this issue. So I went in a local hardware store. In the store they tested my old battery, it was COMPLETELY DEAD. They also said, my case is not the first, other costumers also reported this issue after a Windows 10 upgrade. (As you can read here in the comments, people experience this kind of issue not just after win10 upgrade, but after any kind of upgrade). He added, it shouldn't be any correlation between the battery failure and the upgrade. He said the battery is not as simple as it seems and has many ways to go wrong. So finally I bought a new battery and it solved the problem!

TL;DR

You probably need a new battery if taking it out, putting it back ; Disabling and enabling the Microsoft ACPI_Compliant don't solve the problem. Also it's important to be careful with the upgrades, as I (and others) experience upgrades can kill your battery! Maybe my case (and others's) is just coincidence (maybe not), I'm sure I will do my next upgrade with the dead battery :)

Hi,

I recently upgraded from Windows Vista Home Premium to Windows 7 Home Premium.  With Vista, my battery performed very admirably and I never had any issues.  As soon as I upgraded to Windows 7, I now encounter the following problem:

When I mouse over the battery icon in the system tray, it says "19% available (plugged in, charging)".  However, the battery is not charging at all.  The little battery level animation stops, and, even though the system seems to think it is charging my battery, it is not.  When I first installed the new OS, the battery would charge to 69% with the same problem, then it went up to 75% for about 1 week before plummeting so that, now, my battery charge ceiling is 19%, which, as you can imagine, lasts about 15 minutes on battery power.

After several redundant and unhelpful communications with Microsoft, I thought perhaps someone on this board might have experience with this issue or suggestions on what I might try.

Please note this is NOT the seemingly frequent problem that some people have with the battery saying "plugged in, not charging", as my system specifically says the battery IS charging when it is not.

It took me some time to even get Microsoft to agree to troubleshoot the problem as they insisted it was because my battery is a bit old.  However, this happens with both batteries I own, using either charger that I have, and, as I said before, it ONLY started right when I clean installed Windows 7.

Thanks in advance for any help!

On Windows 10, do the following steps to set the Reserved battery level before charging really starts:

Control Panel > Hardware and Sound > Power Options  > Change Plan Settings (Edit Plan Settings)  > Change advanced power settings >  Advanced settings > Battery > Reserved battery level > Plugged in: 100% (or whatever % you wish).