Operation could not be completed (error 0x00000015). The device is not ready.

Anonymous
2010-02-18T22:11:11+00:00

After many problems, I managed to get my Epson RX600 printer/scanner working under Windows 7 Professional.

Now the error in the title line keeps appearing when I try to scan.  Epson support won't help as they say its a Microsoft problem.  Any suggestions appreciated.

Windows for home | Previous Windows versions | Devices and drivers

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Anonymous
2011-01-26T20:35:43+00:00

Well i have found out a perfect way to solve this problem. It worked for me so I'll be hoping it works for you too

This is how you have to do it. You need to enable WIA - Windows Image Acquisition. now to do that follow these steps.

  1. Click on start or the Window thingy.
  2. Type Services or Services.msc in the search part.
  3. Now scroll to the following services in the window that got opened.

Remote Procedure Call (RPC)

DCOM Server Process Launcher

RPC Endpoint Mapper

Shell Hardware Detection

Enable those services. To do so right click on them, click properties and make it automatic. Once you enable all of them start them. After all the services are started scroll for "Windows Image Acquisition" make this automatic too and start it. Just reboot your PC and you should be good to roll :D.

Scan all you want :) Problem solved.

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Anonymous
2010-02-24T19:24:53+00:00

What happens if you just click OK and continue the scanning operation?

As according to the below provided article this error message can be safely ignored in case of a picture scanning operation -

http://support.microsoft.com/kb/2018464

Also the link for the driver I provided works for both Vista 32-bit and 64-bit operating system as stated by the Epson website. The link directs to TWAIN Driver v3.04A for Windows Vista 32-bit and 64-bit Editions.

****Hope this helps. Let us know the results.

Thanks,

Meghmala – Microsoft Support

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  1. Anonymous
    2011-04-13T19:59:31+00:00

    Well i have found out a perfect way to solve this problem. It worked for me so I'll be hoping it works for you too

    This is how you have to do it. You need to enable WIA - Windows Image Acquisition. now to do that follow these steps.

    1. Click on start or the Window thingy.
    2. Type Services or Services.msc in the search part.
    3. Now scroll to the following services in the window that got opened.

     

    Remote Procedure Call (RPC)

    DCOM Server Process Launcher

    RPC Endpoint Mapper

    Shell Hardware Detection

    Enable those services. To do so right click on them, click properties and make it automatic. Once you enable all of them start them. After all the services are started scroll for "Windows Image Acquisition" make this automatic too and start it. Just reboot your PC and you should be good to roll :D.

    Scan all you want :) Problem solved.

     

     

    Thanks, but didn't work for me - all those services were already running

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  2. Anonymous
    2011-05-29T03:48:21+00:00

    Well i have found out a perfect way to solve this problem. It worked for me so I'll be hoping it works for you too

    This is how you have to do it. You need to enable WIA - Windows Image Acquisition. now to do that follow these steps.

    1. Click on start or the Window thingy.
    2. Type Services or Services.msc in the search part.
    3. Now scroll to the following services in the window that got opened.

     

    Remote Procedure Call (RPC)

    DCOM Server Process Launcher

    RPC Endpoint Mapper

    Shell Hardware Detection

    Enable those services. To do so right click on them, click properties and make it automatic. Once you enable all of them start them. After all the services are started scroll for "Windows Image Acquisition" make this automatic too and start it. Just reboot your PC and you should be good to roll :D.

    Scan all you want :) Problem solved.

     

     

    Thanks, but didn't work for me - all those services were already running

    I did a similar.

    Type "Services.msc" in "Run"

    I went to "Window Image Acquisition(WIA)" go to "Log on tab" and checked "log on as local system account" and "allow service to interact with desktop". Back to "general tab" and "stop" and "started" the service status. Worked for me.

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  3. Anonymous
    2011-08-05T09:08:50+00:00

    After mountains of frustration trying to get my Epson Stylus 4800 printer to scan using my new computer on Windows7 64 bit I finally cracked the problem as follows:

    Access "Windows 7 Compatibility Centre" using "Google"

    Insert details requested.

    I went to more support options since Windows centre did not have driver downloads requested  - directed to Epson Site For US (IMPORTANT NB - NOT UK Site)

    Inputed info requested "Drivers for Epson DX4800 using windows 7 64 bit"

    No recognition of Epson Stylus DX4800 on list of possibles provided BUT CX4800 listed together with many other printers series etc.

    Downloaded the drivers for CX4800 (US equvalent ?? to DX4800) Twain compatible option & windows 7 64 bit operating system.

    Scanner works perfectly.

    I use the DX4800 software for printing / copying and user icon on desktop (CX4800) software for scanning.

    Hope this helps alot of very frustrated users.

    BeeEsse

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