Operation could not be completed (error 0x00000015). The device is not ready.

Anonymous
2010-02-18T22:11:11+00:00

After many problems, I managed to get my Epson RX600 printer/scanner working under Windows 7 Professional.

Now the error in the title line keeps appearing when I try to scan.  Epson support won't help as they say its a Microsoft problem.  Any suggestions appreciated.

Windows for home | Previous Windows versions | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2011-01-26T20:35:43+00:00

Well i have found out a perfect way to solve this problem. It worked for me so I'll be hoping it works for you too

This is how you have to do it. You need to enable WIA - Windows Image Acquisition. now to do that follow these steps.

  1. Click on start or the Window thingy.
  2. Type Services or Services.msc in the search part.
  3. Now scroll to the following services in the window that got opened.

Remote Procedure Call (RPC)

DCOM Server Process Launcher

RPC Endpoint Mapper

Shell Hardware Detection

Enable those services. To do so right click on them, click properties and make it automatic. Once you enable all of them start them. After all the services are started scroll for "Windows Image Acquisition" make this automatic too and start it. Just reboot your PC and you should be good to roll :D.

Scan all you want :) Problem solved.

Was this answer helpful?

60+ people found this answer helpful.
0 comments
Answer accepted by question author
Anonymous
2010-02-24T19:24:53+00:00

What happens if you just click OK and continue the scanning operation?

As according to the below provided article this error message can be safely ignored in case of a picture scanning operation -

http://support.microsoft.com/kb/2018464

Also the link for the driver I provided works for both Vista 32-bit and 64-bit operating system as stated by the Epson website. The link directs to TWAIN Driver v3.04A for Windows Vista 32-bit and 64-bit Editions.

****Hope this helps. Let us know the results.

Thanks,

Meghmala – Microsoft Support

Visit our Microsoft Answers Feedback Forum and let us know what you think

Was this answer helpful?

20+ people found this answer helpful.
0 comments

69 additional answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2014-08-26T09:34:02+00:00

    I to got the same problem

    I tried lot of things for 3 days and finally i got to solve the problem

    The problem is with USB cable, if you attache any extension cable to the USB cable the error 0x00000015 comes, so detach any extension cable if you have attached then try it again your problem will be solved.

    In my case it was like the above, in your case i don't know.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2014-09-03T14:37:21+00:00

    Lucky Chang, 

    It worked for me, thanks for your answer!

    Was this answer helpful?

    0 comments
  3. Anonymous
    2014-10-13T16:35:41+00:00

    thanks chang it sorted the mother of all headaches for me worked a treat

    Was this answer helpful?

    0 comments