Operation could not be completed (error 0x00000015). The device is not ready.

Anonymous
2010-02-18T22:11:11+00:00

After many problems, I managed to get my Epson RX600 printer/scanner working under Windows 7 Professional.

Now the error in the title line keeps appearing when I try to scan.  Epson support won't help as they say its a Microsoft problem.  Any suggestions appreciated.

Windows for home | Previous Windows versions | Devices and drivers

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Anonymous
2011-01-26T20:35:43+00:00

Well i have found out a perfect way to solve this problem. It worked for me so I'll be hoping it works for you too

This is how you have to do it. You need to enable WIA - Windows Image Acquisition. now to do that follow these steps.

  1. Click on start or the Window thingy.
  2. Type Services or Services.msc in the search part.
  3. Now scroll to the following services in the window that got opened.

Remote Procedure Call (RPC)

DCOM Server Process Launcher

RPC Endpoint Mapper

Shell Hardware Detection

Enable those services. To do so right click on them, click properties and make it automatic. Once you enable all of them start them. After all the services are started scroll for "Windows Image Acquisition" make this automatic too and start it. Just reboot your PC and you should be good to roll :D.

Scan all you want :) Problem solved.

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Anonymous
2010-02-24T19:24:53+00:00

What happens if you just click OK and continue the scanning operation?

As according to the below provided article this error message can be safely ignored in case of a picture scanning operation -

http://support.microsoft.com/kb/2018464

Also the link for the driver I provided works for both Vista 32-bit and 64-bit operating system as stated by the Epson website. The link directs to TWAIN Driver v3.04A for Windows Vista 32-bit and 64-bit Editions.

****Hope this helps. Let us know the results.

Thanks,

Meghmala – Microsoft Support

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  1. Anonymous
    2011-12-09T03:47:28+00:00

    On my computer, all were on automatic except the Shell Hardware Detection (was disabled somehow) After I put it on automatic, and rebooted my computer, I was able to scan again!!:)

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  2. Anonymous
    2011-12-07T03:17:46+00:00

    I suspect that you have PCTools Registry Mechanic or another automatic optimizer installed. One of the performance optimizations it automatically implements will disable the Shell Hardware Detection service.

    If you do have PC Tools installed, disable the Performance Profiles.  It will keep disabling the sevice on you.

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  3. Anonymous
    2011-12-07T00:38:56+00:00

    I'm the type person that likes to let someone know that they've helped me even when they didn't know it.  My HP Photosmart, after years of scanning with no problem, up and stopped this weekend, and after trying all the obvious solutions like reinstalling drivers and such, I had no luck until I tried your solutions.  Success!  Actually the only thing disabled for me was the Shell Hardware Detection...who knows how that happened, maybe the registry got changed.  You sound like you know that blank happens sometimes with computers.  I knew it worked right away as the "Scan document" option on my printer device window, which had disappeared when this all started, had reappeared.  Big thanks!

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