clicking Find Printer shows error "The Active Directory Domain Services is currently unavailable" i am on a home network

Anonymous
2010-05-21T12:33:03+00:00

When I try to "Find Printer (in MSWord, e.g.) I get the message: The Active Directory Domain Services is currently unavailable.

I'm running Vista Ultimate (SP2) on a home network; and I'm the Administrator.

How do I make the ADDS available?

Windows for home | Previous Windows versions | Internet and connectivity

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Anonymous
2010-05-28T03:56:59+00:00

Hello Dick Bard,

Thanks for posting in the Microsoft Answers forum! To add to Lorie – One’s suggestion, please try following the steps below:

>Go to Control Panel

> Select Printers

> Right-click on Add Printer

> Select Run as Administrator

Now try to add your network printer.

Please let me know if this helps J

Adam

Microsoft Answers Support Engineer

Visit our Microsoft Answers Feedback Forum and let us know what you think

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  1. Anonymous
    2011-10-22T17:54:43+00:00

    I moved Defense + Security Level from Safe Mode to Clean PC Mode and added Winword.exe as a trusted site. It now works fine even with Comodo running.

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  2. Anonymous
    2011-10-23T03:51:00+00:00

    bonjour

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  3. Anonymous
    2011-11-24T23:25:03+00:00

    I also had the problem of my W7x64 system suddenly refusing to print Word documents, this I beleive began after the Office 2010 suit updates of about 10 days ago. As I dug around to find the solution I found the printer responded normaly to print instructions from email (hotmail) and all other sources. The printer was shown as the default printer etc, adding it had no effect. I did find the "Active directory domain services is currently unavailable" message coming up as the only automated  help.

    When reading this thread the reference to Comodo caught my eye as I have this installed with Defence + set at safe mode. I turned Defence + off and printing from Word returned as normal. I tried Defence + at clean mode level and  Protected COM monitoring off and Word printing continues to work normally. It seems to me that the Office updates made changes that trigger blocking by Comodo defence+.

    In my case Winword .exe was entered as a trusted file so cannot be entered again.

    Many thanks to all you guys who have shared your insights on the forum. Thanks to you I still have a few handsful of hair that has not been torn out.

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  4. Anonymous
    2011-11-29T15:48:07+00:00

    Hi

    We have had the same problem on a windows7 system. The problem was the COMODO security system I downloaded from the internet. I deleted this and now the printer works well. I am sure there is settings that can be adjusted in COMODO but as we now have McFee (from BT) I no longer needed COMODO.

    I hope this helps

    Ian

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