Print Screen Key no longer working in Windows 7?

Anonymous

I am running Windows 7 64-bit. I can't get my PrtScn key to capture my screen so I can paste it to another program. I used to be able to do this in XP, and even in my wife's 64-bit Vista. It could also be my MS wireless keyboard 1.1, which as proven to be buggy and requires update fixes from MS.

Anyone else having print screen troubles?

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Anonymous

To everyone still having a problem with Print Screen, and none of the proposed solutions work: I have your answer!

I recently bought a brand new laptop, and I'm running both Ubuntu 10.04 and Windows 7. I'm a Simmer, and I was getting more and more frustrated that I could not capture the screen on my Sims game so I can share my CC. Nothing anyone on here said worked, and then I found this.

http://www.howtogeek.com/howto/windows-vista/easily-disable-vistas-aero-before-running-an-application-such-as-a-video-game/

It worked for me, and I hope it works for you all!

Close out of the program you are having trouble with capturing the screen.

Right click on the shortcut of the program on your desktop (in my case it's Sims 2 Apartment Life).

Click on Properties .

Click on the Compatibility tab.

In the middle area of that tab, there should be a bunch of check boxes under Settings. Click in the box alongsideDisable desktop composition.

Apply the changes, click OK.

Open up you program, press on your Print Screen (Prt Sc) button, open up a paint program, paste your image (Ctrl + C) and voilà! It should work! ^_____^

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Anonymous

Hi drfkv5,

Welcome to Microsoft Answers Forum.

As you are using a wireless keyboard I would suggest you to check on the F LOCK (function lock) key on your keyboard. Check on the top right of your Keyboard for the F Lock Key, which may be stopping you from using the print screen key. The F LOCK key toggles the alternate function keys. An alternate function key is a key that has two possible commands depending on the F LOCK toggle key state.

Check the below Microsoft article for details:

http://support.microsoft.com/kb/894513

Also try and check if the status light on the keyboard for the F LOCK key. Refer to the below article for help on status light identification:

http://support.microsoft.com/kb/894037

To add on, I would suggest you to try the snipping tool in Windows7. It can help you take the screen shots easily. You can check the snipping tool functionality with the help of these articles:

http://windows.microsoft.com/en-us/windows7/products/features/snipping-tool

http://windows.microsoft.com/en-us/windows7/Use-Snipping-Tool-to-capture-screen-shots

Thanks,

Hope this helps. Let us know the results.

Meghmala – Microsoft Support

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145 additional answers

Anonymous

2010-10-05T09:37:39+00:00

The fault is not that of Windows, it's the fault of the computer or keyboard manufacturer. My newest laptop does the same thing as yours, but my wife's laptop (same manufacturer, just a few months older) does not. It's the choice they make when they lay the keyboard out.

"emar961" wrote in message news:*** Email address is removed for privacy ***...

I just figured it out. Hold down the fn key near the lower left of the keyboard and then press the*insert/prt sc* key at the upper right. Granted it's not the same as click one key and print like in XP (and NO it is NOT the same so please save it) but it does work. My months of havok and confusion are over and I hope this helps others finally get over theirs. My thanks to those who had enough patience to research and discover a solution to this oversight. Perhaps Windows will restore the original one-click feature in their next system.
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Anonymous

2010-10-08T00:15:59+00:00

I see, though I wonder why they would alter what would essentially be a more simple feature.

Thanks for that imput. Might there be a list of manufacturers and their different print screen combinations/codes?
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Anonymous

2010-10-16T17:35:01+00:00

Additionally, for those with questions about the alt-prtscn not working, we've found that key combinations may not be passed correctly to the OS if you are using a PS2-USB adapter with your keyboard. To fix, use a kbd without the adapter.

joseph
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