Cannot connect to Brother MFC-240c network printer from Windows 7 computer

Anonymous
2009-12-10T23:46:43+00:00

The base computer of my network that is directly connected to the internet and my router is a Windows Vista (32bit) machine. My computer is connected through the network to access the internet and the printer connected to the base computer. My computer was also running Vista and the networking worked fine.

I have installed Windows 7 (64-bit, not by option, did it automatically) on my computer, and now I cannot connect to the printer on the Vista machine. I can access the internet (although it is substantially slower than when I had vista) and the shared files on the base computer, but I cannot setup the printer. The printer is a Brother MFC-240c

If anyone can help it would be greatly appreciated.

Thank You

Windows for home | Previous Windows versions | Devices and drivers

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Anonymous
2009-12-11T00:21:00+00:00

I am assuming you are getting an error stating that the print driver for 64bit is not installed in the Vista machine.  You can either install a 64bit driver that has the same name as the x86 print driver on the Win7 machine and reattempt the connection, install the 64bit driver that has the same name onto the Vista machine (for other 64bit machines) but this is more difficult.

You can also configure the machine to check on Windows Update for a print driver that has the same name as the 32bit print driver.  If gpedit.mcs launches for the Windows version you have.

Computer Configuration

Administrive templates

Printers

Extend point and print connection to search windows update

If there is no matching driver name, you cannot make an RPC connection but you can create an SMB connection.  Search for Local Port.  There are many posts on this.


Alan Morris Windows Printing Team Search the Microsoft Knowledge Base here: http://support.microsoft.com/search/Default.aspx?adv=1

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Anonymous
2009-12-11T00:55:27+00:00

To share a network printer being hosted by a computer running a 32 bit operating system with another computer running a 32 bit operating system, Vista or XP, you would go to Control Panel > ‘Printers’ > ‘Add Printer’ > ‘Add a network printer’.  Apologies if you consider that I am stating the obvious.

Sharing a printer being hosted by a computer running 32 bit Vista or XP with a computer running 64 bit Vista is not obvious, because if you use the above method, it will not work.

So how? First, you need to know the name of the computer which hosts the printer, and the name of the printer to be shared.

Sitting at the host computer: The procedure is the same for Vista and XP

Start > My Computer > Properties > Computer Name tab > Change button. Write down the name that you see here because this is the computer name.

Start > Settings > Printers and Faxes > Right click on the printer to be shared > Properties > Sharing tab. Write down the name that you see here because this is the printer name.

OK. Now sit in front of the Vista 64 computer:

Start > Control Panel > Printers > Add printer > Add a local printer > Click on ‘Create a new port’ > ‘Local Port’ > ‘Next’.

The port name will look like this: \Computer name\printer name

So enter the names already retrieved, ensuring that you use the same format, then click ‘OK’.

At this point, you will be presented with the ‘Add New Hardware’ process. You can either select the make and model of your printer from the lists or insert your printer installation disk if you can’t find yours. The printer will be added, and you should be able to print a test page.


Mike Hall MVP - Windows Desktop Experience http://msmvps.com/blogs/mikehall/

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  1. Anonymous
    2010-11-14T05:31:26+00:00

    Mike Hall, BRAVO!

    Your advice worked perfectly for my setup.  Win XP on a home network, directly connected to an HP 1320 printer and my Win 7 64 bit notebook connected to the network.  I tried all sorts of worthless stuff up to now but your very simple steps worked perfectly.

    MANY THANKS!

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  2. Anonymous
    2011-01-09T00:25:08+00:00

    Thank you Mr. Hall!  I tried several other suggested methods - this one worked like a charm! 

    I have a Canon MP210 printer connected to XP Home Edition machine, running SP3.  I upgraded my notebook PC from XP to Windows 7 and ran into the "Access Denied" issue, when I tried to connect to the Canon MP 210 from the upgraded Windows 7 box.  Your suggestion worked flawlessly!

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  3. Anonymous
    2011-01-09T14:11:50+00:00

    I too had the same problem trying to connect a remote 64 bit Windows 7 system to a Vista 32 bit with an attached printer that was set to sharing.

    The suggestion from Mike Hall about setting up a local port on the W7 machine failed originally due to an "Access Denied" message when creating the local port, however, dterry42's link to herehttp://www.sevenforums.com/network-sharing/9686-printer-sharing-windows-7-rc-64-vista-32-a-2.html solves the access denied message when the fixes are implemented on the host machine (in my case on the Vista 32 bit where the printer was attached). Don't worry if you find the printer folder empty, the fix still works and this allows the local port fix to work like a dream.

    I've been n this since 10.30am this morning, so I hope I can save you 3 and a half hours on the same problem!

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