Windows Update Error 0x80070424

Anonymous
2009-07-03T19:19:33+00:00

Hello kim,

I´ve done what you´ve suggested, and now i get the error 0x80070424........Can You help me?....Please....

Thank You again for you´re time

Niall

Windows for home | Windows 10 | Install and upgrade

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2009-07-03T21:37:53+00:00

Hey Dalton,

I moved your reply to a new thread since it's a new error code.

The error code 0x80070424 you described also means "ERROR_SERVICE_DOES_NOT_EXIST".  Windows Update depends on these two following services:

  1. Windows Update
  2. Background Intelligent Transfer (BIT)

If it happens that these services are disable or missing, you will encounter this error code.  Hence, you will need to ensure that the necessary services are available and running.  Here's how:

1.       Click Start, type services.msc in the Start Search text area, and then click services.msc in the programs list. If you are prompted for an administrator password or for a confirmation, type the password, or click Continue.

2.       Double-click Background Intelligent Transfer Service.

3.       If the Startup status lists Stopped, click Startand then click OK.

4.       Double-click Windows Update.

5.       If the Startup status lists Stopped, click Startand then click OK.

6.       Double-click Workstation.

7.       If the Startup status lists Stopped, click Start and then click OK.

8.       Close the Services window and try to install updates again.

If the Background Intelligent Transfer Service does not appear in the list of Services, click the following link to view the KB article on the Microsoft web site and download the update: http://support.microsoft.com/kb/939159/en-us. 

Let me know how things go...

-kim

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  1. Anonymous
    2009-12-29T20:57:21+00:00

    Thanks, Flavius... followed your instructions and (after a couple of screwups on my part ;) ) it worked (hallelujah!!!). Three days of constantly trying everything I could find on it (I kept getting error 0x80070005 :( ). Haven't been able to update anything on Vista Home Premium SP1 since August (Windows, iTunes, any-freaking thing...) and now I'm good to go. It's loading 13 Windows updates as I type along with iTunes 9. I just got my boy a new iPod Touch for Christmas & he wasn't happy at all (understatement of the year ;) ).

    Anyone having these errors should follow the steps Flavius took the time to post, I'd buy him a drink anytime, anyplace ;) !!!

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  2. Anonymous
    2010-07-28T03:39:45+00:00

    Hellow Kim,

    I tried your suggestion for error code 0x80070424 but the Windows update is not listed under the list of Services. I need your help please.

    Thankyou for your time.

    Julz

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  3. Anonymous
    2010-08-04T10:27:23+00:00

    Will the above "Fix" work for Windows XP ?.

    Marc.

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  4. Anonymous
    2010-11-20T05:55:34+00:00

    Hello kim,

    I´ve done what you´ve suggested, and now i get the error 0x80070424........Can You help me?....Please....

    Thank You again for you´re time

    Niall

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    5 people found this answer helpful.
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