Windows Update Error 0x80070424

Anonymous
2009-07-03T19:19:33+00:00

Hello kim,

I´ve done what you´ve suggested, and now i get the error 0x80070424........Can You help me?....Please....

Thank You again for you´re time

Niall

Windows for home | Windows 10 | Install and upgrade

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Anonymous
2009-07-03T21:37:53+00:00

Hey Dalton,

I moved your reply to a new thread since it's a new error code.

The error code 0x80070424 you described also means "ERROR_SERVICE_DOES_NOT_EXIST".  Windows Update depends on these two following services:

  1. Windows Update
  2. Background Intelligent Transfer (BIT)

If it happens that these services are disable or missing, you will encounter this error code.  Hence, you will need to ensure that the necessary services are available and running.  Here's how:

1.       Click Start, type services.msc in the Start Search text area, and then click services.msc in the programs list. If you are prompted for an administrator password or for a confirmation, type the password, or click Continue.

2.       Double-click Background Intelligent Transfer Service.

3.       If the Startup status lists Stopped, click Startand then click OK.

4.       Double-click Windows Update.

5.       If the Startup status lists Stopped, click Startand then click OK.

6.       Double-click Workstation.

7.       If the Startup status lists Stopped, click Start and then click OK.

8.       Close the Services window and try to install updates again.

If the Background Intelligent Transfer Service does not appear in the list of Services, click the following link to view the KB article on the Microsoft web site and download the update: http://support.microsoft.com/kb/939159/en-us. 

Let me know how things go...

-kim

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  1. Anonymous
    2012-01-05T06:21:13+00:00

    You can force install the Windows Update Agent if it says it is already installed.

    (1) Extract the files in the Update Agent download (I double clicked the downloaded EXE left open the window that says "Already Installed")

    (2) open a command prompt and go to the folder where the files were extracted (should be in a folder in the root of your C: drive with a long numerical folder name -- type CD \foldername to go there)

    (3) type wusetup.exe /wuforce (makes it install even if it thinks it is installed)

    Fixed my 0x80070424 problem!

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  2. Anonymous
    2012-01-10T18:37:35+00:00

    "

    Hi Niall,

    Go to this site and follow instructions.

    It is short and sweet.

    *http://www.techiecorner.com/112/error-number-0x80070424-in-windows-update-solution/*

    Marc.

    "

    I had this exact same issue on a Windows XP machine I was troubleshooting and this linked solution resolved the problem

    Basically, you just do the following

    1. Go to Start then Run
    2. Type in (without the quotes) "regsvr32.exe %SYSTEMROOT%\SYSTEM32\WUAUENG.DLL"

    That re-registers the WUAUENG.DLL system file needed by WIndows update

    Posting this here in case others find this same thread while searching for an answer

    Thanks marcmcintyre for the initial post!

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  3. Anonymous
    2012-02-07T12:34:49+00:00

    Hi Kim,

    Same error on an XP running machine ([Error number: 0x80070424).  BIT and Workstation were listed as "started".  I picked up a virus recently, and our in-house techs installed a couple mal-ware protectors, and auto updates have been blocked since.  I find no settings on these that can be changed.  I haven't tried any of the other things earlier in the thread. 

    Thoughts?

    Thanks!

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  4. Anonymous
    2012-02-08T06:49:06+00:00

    Hi Kim,

     

    Same error on an XP running machine ([Error number: 0x80070424).  BIT and Workstation were listed as "started".  I picked up a virus recently, and our in-house techs installed a couple mal-ware protectors, and auto updates have been blocked since.  I find no settings on these that can be changed.  I haven't tried any of the other things earlier in the thread. 

     

    Thoughts?

    Thanks!

    Hey DocDSS,

    You mentioned that you checked  the  BIT and Workstation services, but you did not mention the Windows Update Service.  Go back to that same window (Start>Run>services.msc), locate Windows Update (or Automatic Updates), then take note of the status of the service.

    If you can't locate the service, try the following tool:

    http://go.microsoft.com/?linkid=9767096

    Regards,

    Kim

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