Windows Update Error 0x80070424

Anonymous
2009-07-03T19:19:33+00:00

Hello kim,

I´ve done what you´ve suggested, and now i get the error 0x80070424........Can You help me?....Please....

Thank You again for you´re time

Niall

Windows for home | Windows 10 | Install and upgrade

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2009-07-03T21:37:53+00:00

Hey Dalton,

I moved your reply to a new thread since it's a new error code.

The error code 0x80070424 you described also means "ERROR_SERVICE_DOES_NOT_EXIST".  Windows Update depends on these two following services:

  1. Windows Update
  2. Background Intelligent Transfer (BIT)

If it happens that these services are disable or missing, you will encounter this error code.  Hence, you will need to ensure that the necessary services are available and running.  Here's how:

1.       Click Start, type services.msc in the Start Search text area, and then click services.msc in the programs list. If you are prompted for an administrator password or for a confirmation, type the password, or click Continue.

2.       Double-click Background Intelligent Transfer Service.

3.       If the Startup status lists Stopped, click Startand then click OK.

4.       Double-click Windows Update.

5.       If the Startup status lists Stopped, click Startand then click OK.

6.       Double-click Workstation.

7.       If the Startup status lists Stopped, click Start and then click OK.

8.       Close the Services window and try to install updates again.

If the Background Intelligent Transfer Service does not appear in the list of Services, click the following link to view the KB article on the Microsoft web site and download the update: http://support.microsoft.com/kb/939159/en-us. 

Let me know how things go...

-kim

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  1. Anonymous
    2012-01-04T12:31:34+00:00

    This did not work for me.  I have the same error # but the services listed above are running.  I stopped and restarted them but still get the same error.  Thanks anyway!  I will keep looking for the correct answer.

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  2. Anonymous
    2012-01-02T20:16:13+00:00

    Fast, easy, worked!

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  3. Anonymous
    2012-01-02T11:26:40+00:00

    when i tried to install using this code in run

    %SYSTEMROOT%\SYSTEM32\REGSVR32.EXE %SYSTEMROOT%\SYSTEM32\WUAUENG.DLL it says windows cant reach .dll files

    i have windows 7

    attached to internet though netgear wireless

    other computer has vista

    mine wont download any of the windows 7 updates

    HELP TRIES EVERYTHING

    HELP

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  4. Anonymous
    2012-01-01T13:15:47+00:00

    Hi spadesmon,

    If the troubleshooting steps in this thread did not resolve your issue, please create a new thread here. Be sure to include the make and model of your computer, the complete version of Windows you have installed and all troubleshooting steps you've completed.

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