Windows Update Error 0x80070424

Anonymous
2009-07-03T19:19:33+00:00

Hello kim,

I´ve done what you´ve suggested, and now i get the error 0x80070424........Can You help me?....Please....

Thank You again for you´re time

Niall

Windows for home | Windows 10 | Install and upgrade

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Anonymous
2009-07-03T21:37:53+00:00

Hey Dalton,

I moved your reply to a new thread since it's a new error code.

The error code 0x80070424 you described also means "ERROR_SERVICE_DOES_NOT_EXIST".  Windows Update depends on these two following services:

  1. Windows Update
  2. Background Intelligent Transfer (BIT)

If it happens that these services are disable or missing, you will encounter this error code.  Hence, you will need to ensure that the necessary services are available and running.  Here's how:

1.       Click Start, type services.msc in the Start Search text area, and then click services.msc in the programs list. If you are prompted for an administrator password or for a confirmation, type the password, or click Continue.

2.       Double-click Background Intelligent Transfer Service.

3.       If the Startup status lists Stopped, click Startand then click OK.

4.       Double-click Windows Update.

5.       If the Startup status lists Stopped, click Startand then click OK.

6.       Double-click Workstation.

7.       If the Startup status lists Stopped, click Start and then click OK.

8.       Close the Services window and try to install updates again.

If the Background Intelligent Transfer Service does not appear in the list of Services, click the following link to view the KB article on the Microsoft web site and download the update: http://support.microsoft.com/kb/939159/en-us. 

Let me know how things go...

-kim

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  1. Anonymous
    2011-06-17T05:12:17+00:00

    Oh my gosh. It worked. It was so easyyyyyyyyyy even I was able to do it. Others had longgggggggggggg instructions which I would probably mess up on since computers and I don't get along. Thank you so, so much.

    Ceci

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  2. Anonymous
    2011-06-12T18:52:33+00:00

    Hi Marc,

    I was searching for the best solution to Error 0x80070424 and I found your solution. YOU ARE

    AWESOME! I tried two other "stupid," very difficult-to-follow solutions to no avail. You are absolutely correct... yours was short and sweet. I have been trying to resolve this problem for two days now. My heartfelt T H A N K S and appreciate for your wonderful knowledge of computers and their problems. I hope you continue to help less brainy people on computers like me. More Power to you! I hope the people you work for know how lucky they are to have you in their team.

    Take care and God Bless! Have a great weekend!

    lpg

    2226

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  3. Anonymous
    2011-06-11T05:55:21+00:00

    Hi Niall,

     

    Go to this site and follow instructions.

    It is short and sweet.

    http://www.techiecorner.com/112/error-number-0x80070424-in-windows-update-solution/

    Marc.

    Hooray! it worked!

    This, along with Kim's July 3 2009 advice has restored my Updates.

    Thankyou!!

    Hi Marc,

    Its really great, its working.

    Thanks a tons.

    Bikram

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