Windows Update Error 0x80070424

Anonymous
2009-07-03T19:19:33+00:00

Hello kim,

I´ve done what you´ve suggested, and now i get the error 0x80070424........Can You help me?....Please....

Thank You again for you´re time

Niall

Windows for home | Windows 10 | Install and upgrade

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2009-07-03T21:37:53+00:00

Hey Dalton,

I moved your reply to a new thread since it's a new error code.

The error code 0x80070424 you described also means "ERROR_SERVICE_DOES_NOT_EXIST".  Windows Update depends on these two following services:

  1. Windows Update
  2. Background Intelligent Transfer (BIT)

If it happens that these services are disable or missing, you will encounter this error code.  Hence, you will need to ensure that the necessary services are available and running.  Here's how:

1.       Click Start, type services.msc in the Start Search text area, and then click services.msc in the programs list. If you are prompted for an administrator password or for a confirmation, type the password, or click Continue.

2.       Double-click Background Intelligent Transfer Service.

3.       If the Startup status lists Stopped, click Startand then click OK.

4.       Double-click Windows Update.

5.       If the Startup status lists Stopped, click Startand then click OK.

6.       Double-click Workstation.

7.       If the Startup status lists Stopped, click Start and then click OK.

8.       Close the Services window and try to install updates again.

If the Background Intelligent Transfer Service does not appear in the list of Services, click the following link to view the KB article on the Microsoft web site and download the update: http://support.microsoft.com/kb/939159/en-us. 

Let me know how things go...

-kim

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  1. Anonymous
    2011-09-17T13:45:35+00:00

    I need some help. When I copied the above command, and clicked OK,

    error came up as not accessible, the filename, directory name, or

    volumn label syntax is incorrect.

    Any ideas?

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  2. Anonymous
    2011-08-13T02:29:25+00:00

    Hi Niall,

     

    Go to this site and follow instructions.

    It is short and sweet.

    http://www.techiecorner.com/112/error-number-0x80070424-in-windows-update-solution/

    Marc.

    Hooray! it worked!

    This, along with Kim's July 3 2009 advice has restored my Updates.

    Thankyou!!

    I tried all over the place to get this fix and people were giving all kinds of scary confusing infomation. I didn't understand at first but it was so siimple a baby could copy and paste and do it. to those of you who click on that solution link just copy the whole section as is even where it says "

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  3. Anonymous
    2011-07-30T03:02:12+00:00

    I found Background Intelligent Transfer Service. it was running. but there was no windows update?

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  4. Anonymous
    2011-03-11T21:14:07+00:00

    Brilliant, worked for me - thanks

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