This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
I HAVE A VISTA HOME PREMIUM COMPUTER. I UPGRADED THE JAVA TO 6U13. AFTER THE UPGRADE THE JAVA WOULDN'T WORK. I CALLED HP AND IT WAS DECIDED TO RESTORE THE COMP TO THE ORIGIONAL STATE WHEN BOUGHT AND WAS TOLD TO REDOWNLOAD JAVA, BUT FIRST I DID ALL THE WINDOWS UPDATES FIRST. THEN DOWNLOADED THE JAVA AND STILL DIDN'T WORK. UNINSTALLED AND DOWNLOADED AN EARLIER VERSION STILL DIDN'T WORK. THROUGH TRIAL AND ERROR I DISCOVERED THAT THE JAVA ICON WAS NOT IN THE INTERNET OPTIONS ON THE ADVANCED TAB. CALLED HP BACK AGAIN AND THEY WENT THROUGH THE SECURITY WITH ME AND TOLD ME TO REDOWNLOAD IT AGAIN AND THAT SHOULD FIX THE PROBLEM. I WENT TO JAVA .COM FOR THE DOWNLOAD. CHECKED THE VIRTUAL MACHINE AND THE MAN DANCED SAID IT WAS WORKING PROPERLY. i FOUND THE 6U13 IN THE CONTROL PANEL AND IN THE ADD REMOVE PROGRAMS. I WAS TOLD TO GO TO THE START AND TYPE IN JAVA. THE RESULTS WAS NO ITEMS FOUND. THEN WAS TOLD THAT IT DOWNLOADED TO THE COMP BUT DIDN'T KNOW WHERE. IT MUST HAVE NOT DOWNLOADED TO C DRIVE. ALSO WHEN THE COMP WAS RECOVERED EVEN THOUGH I HAD THR DISC TO THE PRINTER IT SAID IT WASN'T COMPATABLE HAD TO GO AND DOWNLOAD THE DRIVER OFF THE INTERNET TO GET IT TO WORK. ALSO ONCE THE JAVA WAS LOADED IT SAID IT WASN'T COMPATABLE THATS WHY I WENT TO AN EARLIER VERSION. I WOULD APPRECIATE ANY HELP WITH THIS PROBLEM. I WOULD LIKE TO ADD THAT THE INTERNET PROVIDER IS AOL. THANK YOU
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi DOT HOBBS,
see if this article helps:
http://www.java.com/en/download/help/pogo.xml
"How do I resolve problems running Pogo games?"
Vincenzo Di Russo - Microsoft MVP Windows Internet Explorer, Windows Desktop Experience & Security - Since 2003. ~ My Blog: http://blogs.dotnethell.it/vincent/
Hi Zinfan,
this is the forum for Windows Vista Programs related issues.
For better assistance please try the microsoft.public.internetexplorer.general newsgroup instead:
news://msnews.microsoft.com/microsoft.public.internetexplorer.general
**Windows XP General newsgroup:**Via your newsreader:
news://msnews.microsoft.com/microsoft.public.windowsxp.general
Via WEB:
Thank you for understanding!
Hope this helps,
Vincenzo Di Russo - Microsoft MVP Windows Internet Explorer, Windows Desktop Experience & Security - Since 2003. ~ My Blog: http://blogs.dotnethell.it/vincent/
Did this issue ever get resolved? I have a dell and 2 hp's running vista and I cen't get java to work right. Not in the advanced tab nor do I get a cohhee cup in the lower right. Java does show up as enabled under security. My problem is with the Stockcharts web application. I can not view charts on one and can not annotate charts on the other two. One one machine java says it is installed just fine and the 5 testes all work and show the little dude dancing yet the application does not work. On the other two I can't get java to work at all. V. 6.14 I believe. I have unloaded and relaoded and done all java has told me to do. I am now just searching micrsoft for answers.
Any help would be great. an email to *** Email address is removed for privacy *** would be helpful as well.
Thanks,
Shanky
I have the very same issue. I have had pogo.com help trying their best to get it resolved to no avail. The issue keeps coming back to java not being listed under the advanced tab in the tools section. I have tried everything that has been suggested but it doesn't work. I just don't understand why pogo.com works when you go in under the Mozilla firefox. I can sign in to pogo.com/help but not into the game room. It keeps saying I have my cookies disabled, when I don't. I sure wish that someone out there knows some answers.
Well, the thread is over 4 months old and still more people are experiencing the same issue. Let me join the club. I recently went from win98 to vista home premium and voila, it didn't take long to experience what I had heard all too often about vista. I share this particular issue with eveyone as well. I first noticed at Yahoo games when suddenly I was no longer able to play certain games. Yahoo customer support was kind enough to walk me through all the processes I had already went through more than once. I am pretty sure that installing a program was what brought it on, and I have since un-installed some of them. But I don't know which one it might have been. I also uninstalled java and re-installed it. I can now play games again on yahoo, but------still no sun in the advanced tab of internet options. And another quirk has emerged. When I try to view a video on youtube I get this:
Hello, you either have JavaScript turned off or an old version of Adobe's Flash Player. Get the latest Flash player.
Well, I got the latest flashplayer as there was none on my system (?). It is still installed (?) and I still get this message. I followed some instructions like remove with adobe's tool ....etc. Did all that. Also went to one particular file to have it run as admin. They all said where this file should be but on my system it installed itself in a different file. Instead of in the system32 folder the whole macro folder is in the syswow64 folder (no doubt cause my system is 64bit). So ..........congratulations once again to u no hoo for making it all so very nice and confusing. Maybe someone else has come across this and has found a solution !!!???
