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I HAVE A VISTA HOME PREMIUM COMPUTER. I UPGRADED THE JAVA TO 6U13. AFTER THE UPGRADE THE JAVA WOULDN'T WORK. I CALLED HP AND IT WAS DECIDED TO RESTORE THE COMP TO THE ORIGIONAL STATE WHEN BOUGHT AND WAS TOLD TO REDOWNLOAD JAVA, BUT FIRST I DID ALL THE WINDOWS UPDATES FIRST. THEN DOWNLOADED THE JAVA AND STILL DIDN'T WORK. UNINSTALLED AND DOWNLOADED AN EARLIER VERSION STILL DIDN'T WORK. THROUGH TRIAL AND ERROR I DISCOVERED THAT THE JAVA ICON WAS NOT IN THE INTERNET OPTIONS ON THE ADVANCED TAB. CALLED HP BACK AGAIN AND THEY WENT THROUGH THE SECURITY WITH ME AND TOLD ME TO REDOWNLOAD IT AGAIN AND THAT SHOULD FIX THE PROBLEM. I WENT TO JAVA .COM FOR THE DOWNLOAD. CHECKED THE VIRTUAL MACHINE AND THE MAN DANCED SAID IT WAS WORKING PROPERLY. i FOUND THE 6U13 IN THE CONTROL PANEL AND IN THE ADD REMOVE PROGRAMS. I WAS TOLD TO GO TO THE START AND TYPE IN JAVA. THE RESULTS WAS NO ITEMS FOUND. THEN WAS TOLD THAT IT DOWNLOADED TO THE COMP BUT DIDN'T KNOW WHERE. IT MUST HAVE NOT DOWNLOADED TO C DRIVE. ALSO WHEN THE COMP WAS RECOVERED EVEN THOUGH I HAD THR DISC TO THE PRINTER IT SAID IT WASN'T COMPATABLE HAD TO GO AND DOWNLOAD THE DRIVER OFF THE INTERNET TO GET IT TO WORK. ALSO ONCE THE JAVA WAS LOADED IT SAID IT WASN'T COMPATABLE THATS WHY I WENT TO AN EARLIER VERSION. I WOULD APPRECIATE ANY HELP WITH THIS PROBLEM. I WOULD LIKE TO ADD THAT THE INTERNET PROVIDER IS AOL. THANK YOU
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Hi DOT HOBBS,
see if this article helps:
http://www.java.com/en/download/help/pogo.xml
"How do I resolve problems running Pogo games?"
Vincenzo Di Russo - Microsoft MVP Windows Internet Explorer, Windows Desktop Experience & Security - Since 2003. ~ My Blog: http://blogs.dotnethell.it/vincent/
Did this issue ever get resolved? I have a dell and 2 hp's running vista and I cen't get java to work right. Not in the advanced tab nor do I get a cohhee cup in the lower right. Java does show up as enabled under security. My problem is with the Stockcharts web application. I can not view charts on one and can not annotate charts on the other two. One one machine java says it is installed just fine and the 5 testes all work and show the little dude dancing yet the application does not work. On the other two I can't get java to work at all. V. 6.14 I believe. I have unloaded and relaoded and done all java has told me to do. I am now just searching micrsoft for answers.
Any help would be great. an email to *** Email address is removed for privacy *** would be helpful as well.
Thanks,
Shanky
Hi Zinfan,
this is the forum for Windows Vista Programs related issues.
For better assistance please try the microsoft.public.internetexplorer.general newsgroup instead:
news://msnews.microsoft.com/microsoft.public.internetexplorer.general
**Windows XP General newsgroup:**Via your newsreader:
news://msnews.microsoft.com/microsoft.public.windowsxp.general
Via WEB:
Thank you for understanding!
Hope this helps,
Vincenzo Di Russo - Microsoft MVP Windows Internet Explorer, Windows Desktop Experience & Security - Since 2003. ~ My Blog: http://blogs.dotnethell.it/vincent/
I have windows XP sp3, IE8 but am having similar problems.
As others on these threads have mentioned, Pogo games said I needed to update my Java to play. I updated to 6 update 13. Did not work. I read you should uninstall all previous versions except 6 update 13 so removed them all. That did not work. I then did a system restore but during the restore my computer crashed. When I restarted I had what I call ghost files of all the previous Java versions in my add/remove programs list. I was unable to uninstall them. So I reinstalled 6 update 13 but I still could not play. So I then tried the MS program that gets rid of unwanted leftover items in add/remove programs and it did remove them from there but it also removed the contents from my Java Folder in the Control Panel so now I can't even try to enable Java and Java no longer shows in my advanced tab. I tried restoring to before I used that program but it did not put back the contents. I have tried removing 6 update 13 but it shows it cannot find the path to the installation package jre1.6.0_10-c.msi. Installing 6 update 10 did not help. Installing any versions doesn't help.
I don't know what I can do to restore my Java folder or fix Java period. Reinstalling hasn't worked and I can't uninstall. Please help.
The link that Vincenzo posted should get this to work.
If that does not make it work, you need to contact Pogo and find out what to do next. More than likely it will come down to a security issue. I.e. You system is too secure to allow Pogo to run. I would not consider that a problem! ;-)
If may, I suggest using the Internet Gaming Zone.
Matt Hudson
Microsoft Answers Support Engineer
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