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Beginning yesterday, my Dell laptop randomly started to turn off (not sleep/hibernate but shut down) whenever I tried to close the lid. I have already checked my power settings and they are unchanged. I tried to do a system restore to a time before the problem started and also tried uninstalling the device driver (per a similar question in this forum). Nothing has helped so far. The computer seems to be working normally otherwise.
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Hello!!!
I also had the same problem with my Dell laptop with windows 8.1 running. Did all possible things to fix the bug, but nothing work for me. Finally I found out that the drivers installed for my DVI to USB adapter is causing the problem. When I uninstalled the drivers, my computer started behave normally. Try this one, if you have recently installed some drivers like this..
Hi dhunter452,
I would like to clarify the following things:
When you close the lid on your mobile PC, Windows can shut down, do nothing, or enter a power-saving state, such as sleep or hibernation. You can apply the same setting to all of your power plans or you can apply different settings to individual plans.
I would suggest you to apply the same setting (**do nothing or sleep)** to all plans:
1. Open Power Options by clicking the Start button, clicking Control Panel, clicking System and Maintenance, and then clicking Power Options.
2. On the Select a power plan page, click Choose what closing the lid does.
3. On the Define power buttons and turn on password protection page, next to when I close the lid, choose what you want your mobile PC to do, both for when it is running on battery and when it is plugged in.
4. Click Save changes.
See the link below for more information:
Change what happens when you close your mobile PC lid
Thanks and Regards:
Ajay K
Microsoft Answers Support Engineer
Visit our Microsoft Answers Feedback Forum and let us know what you think.
For me, what finally worked was to update the BIOS on my machine. There was some kind of incompatibility between the latest version of Windows and the BIOS I was using from when my computer was first purchased. My laptop is an ASUS and the ASUS website had specific, clear instructions for how to do that. I don't know what make everyone else's laptop is, but try that and see if it doesn't help. I know it might not be the solution for everybody, but it did the trick for me, at long last.
Okay, I turned off fast startup. Closed the lid. The %^&* machine turned off again!!!!
With the last update to Windows 10, when the lid closes, the computer shuts off. Dell XPS 15. Yes, I KNOW how to set my settings. I have waited patiently for you to answer this, Microsoft! I have provided screenshots to the feedback hub. If the stinking lid closes, the danged computer shuts off!
I haven't tried the uncheck the "fast start". I will do that and report back.
