Laptop turns off whenever the lid is closed

Anonymous
2010-01-28T19:26:50+00:00

Beginning yesterday, my Dell laptop randomly started to turn off (not sleep/hibernate but shut down) whenever I tried to close the lid.  I have already checked my power settings and they are unchanged.  I tried to do a system restore to a time before the problem started and also tried uninstalling the device driver (per a similar question in this forum).  Nothing has helped so far.  The computer seems to be working normally otherwise.

Windows for home | Previous Windows versions | Performance and system failures

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Anonymous
2015-06-11T17:49:12+00:00

Hello!!!

I also had the same problem with my Dell laptop with windows 8.1 running. Did all possible things to fix the bug, but nothing work for me. Finally I found out that the drivers installed for my DVI to USB adapter is causing the problem. When I uninstalled the drivers, my computer started behave normally. Try this one, if you have recently installed some drivers like this..

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Anonymous
2010-01-29T18:42:56+00:00

Hi dhunter452,

I would like to clarify the following things:

  1. What settings have you defined when the lid is closed?
  2. Have you checked if the issue persists with a different power plan?

When you close the lid on your mobile PC, Windows can shut down, do nothing, or enter a power-saving state, such as sleep or hibernation. You can apply the same setting to all of your power plans or you can apply different settings to individual plans.

I would suggest you to apply the same setting (**do nothing or sleep)** to all plans:

1.    Open Power Options by clicking the Start button, clicking Control Panel, clicking System and Maintenance, and then clicking Power Options.

2.    On the Select a power plan page, click Choose what closing the lid does.

3.    On the Define power buttons and turn on password protection page, next to when I close the lid, choose what you want your mobile PC to do, both for when it is running on battery and when it is plugged in.

4.    Click Save changes.

See the link below for more information:

Change what happens when you close your mobile PC lid

http://windows.microsoft.com/en-us/windows-vista/Change-what-happens-when-you-close-your-mobile-PC-lid

Thanks and Regards:

Ajay K

Microsoft Answers Support Engineer

Visit our Microsoft Answers Feedback Forum and let us know what you think.

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  1. Anonymous
    2013-01-25T02:22:50+00:00

    I had the same problem, and I believe it is caused by a hardware fault. You could even remove your HDD and still have your laptop die just as you close the lid.

    My resolution was to contact the technical service officer and get them to replace the dying laptop. It's a shame because my laptop was kept in mint condition (no scratches) while my 'like' replacement has lots of scratches. Oh well, the replacement hasn't been used for long, so the HDD and hardware should be better.

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  3. Anonymous
    2012-11-27T23:59:35+00:00

    I'm looking through google. We should try helping each other since Everyone says to check Windows' power options...which is irrelevant. 

    One thing may be to update the BIOS. I've never done that before.

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