Network icon show red "X" even though wireless adapter is connected and working...

Anonymous
2010-02-01T15:49:01+00:00

Running Windows 7 Ultimate and I recently tried installing the new softwarer/driver for the Netgear WPN111 wireless adapter. Before the install everything worked normally with the older version 2.1, but after installing version 3.0 it does not.

When the network icon in systray comes up you get the disconnected icon with the circle while it searches. Once it finishes it goes back to the disconnected icon, even though it is now connected to my wireless.

Here are somethings I've tried:

  • clearing all network locations
  • clearing tray notification cache using CCleaner
  • uninstalling the adapter itself from device manager including checking delete driver
  • removing the wireless network and adding it back manually
  • hiding and unhiding the network icon in the tray
  • uninstalling version 3.0 and reinstalling version 2.1
  • uninstalling version 3.0 and reinstalling version 3.0
  • restarting the Network Location Awareness service
  • disabling and renabling the Network Location Awareness service after a reboot

Here are some things I've noticed:

  • the network icon used to change to the wireless icon during connecting and once connected, now it always shows the wired network icon
  • tried connecting to a wired connect and the same thing happens, it goes back to displaying the icon with the red "X" even though it is connected
  • booted into safe mode with networking and the icon works normally in safe mode

Any suggestions or help would be greatly appreciated. It's one of those things that doesn't really affect the functionality of Windows, but it's annoying as all.

Windows for home | Previous Windows versions | Internet and connectivity

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2010-02-12T18:43:16+00:00

Hmm... a complete reinstall seems a bit premature at this point. Why not first try the following:

  1. Clear all preferred wireless networks from your network configuration. Right click to manage, click wireless on the left, delete everything.
  2. Ensure the network manager service is running.

A reboot may be required, but it was not in my case.

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  1. Anonymous
    2013-11-15T04:38:50+00:00

    this worked for me too!!!!

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  2. Anonymous
    2013-10-25T01:43:24+00:00

    Can you into more detail with a step-by-step please?

    Thanks. ^^

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  3. Anonymous
    2013-10-08T20:35:42+00:00

    you have to disable your bluetooth adaptor.

    I know....your icon disappeared in the system tray.

     it will reappear if you turn on one of your bluetooth devices so the connection is re-established

    Finding answer to my red x problem many long hours finally this works for me. Thanks alot!!

    But when i put the bluetooth on again the problem is back. So does anyone know how could i use wlan and bluetooth at the same time without having red x. There seems to be somekind of conflict between them. Both works fine. I have win7 x64.

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  4. Anonymous
    2013-09-28T16:53:51+00:00

    I solved this issue by going to properties and making sure everything was set correctly.  Mine was set to WEP when it should have been set to WPA-2 Personal.  I changed that, now both my external and internal cards work on my router with no red X showing.  Hope that solved it for you too.

    -Jeremy

    hi Jeremy in your case probably you were not able to go online. If you meant that you changed the authentication on the router and the computer, the computer's NIC was not compatible. Usually had issues like this with a Atheros wireless adapter.

    • David

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