Network icon show red "X" even though wireless adapter is connected and working...

Anonymous
2010-02-01T15:49:01+00:00

Running Windows 7 Ultimate and I recently tried installing the new softwarer/driver for the Netgear WPN111 wireless adapter. Before the install everything worked normally with the older version 2.1, but after installing version 3.0 it does not.

When the network icon in systray comes up you get the disconnected icon with the circle while it searches. Once it finishes it goes back to the disconnected icon, even though it is now connected to my wireless.

Here are somethings I've tried:

  • clearing all network locations
  • clearing tray notification cache using CCleaner
  • uninstalling the adapter itself from device manager including checking delete driver
  • removing the wireless network and adding it back manually
  • hiding and unhiding the network icon in the tray
  • uninstalling version 3.0 and reinstalling version 2.1
  • uninstalling version 3.0 and reinstalling version 3.0
  • restarting the Network Location Awareness service
  • disabling and renabling the Network Location Awareness service after a reboot

Here are some things I've noticed:

  • the network icon used to change to the wireless icon during connecting and once connected, now it always shows the wired network icon
  • tried connecting to a wired connect and the same thing happens, it goes back to displaying the icon with the red "X" even though it is connected
  • booted into safe mode with networking and the icon works normally in safe mode

Any suggestions or help would be greatly appreciated. It's one of those things that doesn't really affect the functionality of Windows, but it's annoying as all.

Windows for home | Previous Windows versions | Internet and connectivity

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2010-02-12T18:43:16+00:00

Hmm... a complete reinstall seems a bit premature at this point. Why not first try the following:

  1. Clear all preferred wireless networks from your network configuration. Right click to manage, click wireless on the left, delete everything.
  2. Ensure the network manager service is running.

A reboot may be required, but it was not in my case.

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  1. Anonymous
    2010-07-21T02:54:35+00:00

    Sorry I hit propose as an answer by mistake.

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  2. Anonymous
    2010-07-21T02:52:05+00:00

    I had the same issue on both my Windows Vista PCs. One 32 bit one 64 bit, both wirlessly connected and both had worked fine for over a year. I basically only load windows updates. I had a new program installed (not sure how) but it showed up a couple of days ago. It was Browser Plus and I had two options - Browser Plus install or Browser Plus uninstall. I clicked on Browser Plus uninstalled, rebooted my laptop (64 bit Vista Home Premium) and the "Red X" is gone and all appears as normal. Repeated the same series of action on my desktop and the problem is resolved on this machine as well.

    I also accidentally clicked on "propose as answer" on iusewin7 post. sorry about that. I hope this fixes someone else's issue as this did not seem to effect my connectivity but it sure bugged the heck out of me.

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  3. Anonymous
    2010-03-24T23:03:26+00:00

    I just started getting this problem today, after Windows installed a critical update. But I was also messing around with Internet sharing options, so I'm not sure. I set the options I switched back to normal, but the icon still says I'm disconnected.

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  4. Anonymous
    2010-02-15T08:40:38+00:00

    Same issue here with Win7 Home Premium. Tried clean install which solved problem, UNTIL I reinstalled printers and critical updates at which point Red X appeared again. Although I don't have any network or Internet issues.

    Not sure if it was printer installation or critical updates that caused it but can't be bothered to clean install again to find out.

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