Network icon show red "X" even though wireless adapter is connected and working...

Anonymous
2010-02-01T15:49:01+00:00

Running Windows 7 Ultimate and I recently tried installing the new softwarer/driver for the Netgear WPN111 wireless adapter. Before the install everything worked normally with the older version 2.1, but after installing version 3.0 it does not.

When the network icon in systray comes up you get the disconnected icon with the circle while it searches. Once it finishes it goes back to the disconnected icon, even though it is now connected to my wireless.

Here are somethings I've tried:

  • clearing all network locations
  • clearing tray notification cache using CCleaner
  • uninstalling the adapter itself from device manager including checking delete driver
  • removing the wireless network and adding it back manually
  • hiding and unhiding the network icon in the tray
  • uninstalling version 3.0 and reinstalling version 2.1
  • uninstalling version 3.0 and reinstalling version 3.0
  • restarting the Network Location Awareness service
  • disabling and renabling the Network Location Awareness service after a reboot

Here are some things I've noticed:

  • the network icon used to change to the wireless icon during connecting and once connected, now it always shows the wired network icon
  • tried connecting to a wired connect and the same thing happens, it goes back to displaying the icon with the red "X" even though it is connected
  • booted into safe mode with networking and the icon works normally in safe mode

Any suggestions or help would be greatly appreciated. It's one of those things that doesn't really affect the functionality of Windows, but it's annoying as all.

Windows for home | Previous Windows versions | Internet and connectivity

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Anonymous
2010-02-12T18:43:16+00:00

Hmm... a complete reinstall seems a bit premature at this point. Why not first try the following:

  1. Clear all preferred wireless networks from your network configuration. Right click to manage, click wireless on the left, delete everything.
  2. Ensure the network manager service is running.

A reboot may be required, but it was not in my case.

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  1. Anonymous
    2010-02-14T05:46:15+00:00

    I own 2 Dell (an Adamo Admire and a 1440) with the Win 7 upgrade that have the same problem and know 3 friends with the same issue. This is a widespread issue I think. Surprised nothing has been done about it yet. Overall I think the whole network management system of Win7 is vastly inferior to Vista and even XP. For me,  it's just not acceptable on a $3300 laptop and I am returning it and buying a Powerbook.

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  2. Anonymous
    2010-02-11T21:32:57+00:00

    My computer is from HP and did not come with a Windows 7 disc.

    Do you suggest buying a new copy of windows and installing that instead?

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  3. Anonymous
    2010-02-10T20:04:39+00:00

    Hello Mercmerc,

    Thanks for posting in the Microsoft Answers Forum! Although performing a clean install on your system could be possible solution, there are other options to try first. Try booting into Safe Mode with Networking and see if the problem still persists.

    If that does not work, you may want to try a Clean Boot to see if the issue is still present. For directions on running a Clean Boot, please click here.

    Please let me know if this helps J


    Adam

    Microsoft Answers Support Engineer

    Visit our Microsoft Answers Feedback Forum and let us know what you think

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  4. Anonymous
    2010-02-09T18:51:36+00:00

    Not being able to view other devices on the same network is the only inconvenience it has caused for me so far.

    This seems to be a very widespread problem for win7 so i think you should just wait it out a little longer if it is not too much of a bother to you.

    Someone is bound to fix it somehow?

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