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I am trying to import my email on a computer with Outlook into my new notebook with Vista Mail. When I select Import/Outlook I get the following error message:
"Messages cannot be imported from the MAPI client. MAPI is not installed on this computer or an error occured while initializing it."
How do I find out if MAPI (whatever that is) is installed on my new HP Pavillion notebook? If it isn't installed where do I get it?
Thanks!!
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Bart,
Outlook Express should be installed with Windows XP by default. If you go to Start, and then All Programs it should be in the list. Let us know if you need further help, but it should be there.
Shane
Microsoft Answers Support Engineer
Visit our Microsoft Answers Feedback Forum and let us know what you think.
Hi Bart,
If you have Outlook Express 6 on the Windows XP PC you can import the messages into it directly from Microsoft Outlook and then copy the Outlook Express data files to the Windows Vista PC. You can then use the import tool in Windows Mail and choose the Outlook Express 6 option.
Set up a temporary account in Outlook Express on the Windows XP PC and select the File menu, choose Import, then Messages, and Outlook (Outlook must be configured and will have to contain the messages you are wanting); then select what folders you want to import. Once the import is complete and you see all of your messages you will need to find out where the data files are stored.
Within Outlook Express 6:
Click the Tools menu, and select Options
Click the Maintenance tab
Click the Store Folder button
This will be the path to the files you need
Browse to that path and copy any files in that directory to the Windows Vista PC.
On the Windows Vista PC:
Within Windows Mail, Go to File, then Import, then select MessagesChoose Microsoft Outlook Express 6Click NextChoose Import mail from an OE6 store directory, and click OKClick the Browse button
Browse to the folder that you copied the data stores to.
The files will not show up and you will see a message saying "No items match your search" This is ok. Just click the Select Folder button.
The path should now show up to the left of the Browse button
Click Next
Select which folders you want to import
Click NextThis will begin the import process. Within Windows Mail there should now be a folder named Imported Folder that will contain whatever you imported over. If you have any other questions, please let us know. Thank you.
Shane
Microsoft Answers Support Engineer
Visit our Microsoft Answers Feedback Forum and let us know what you think.
>>. Hal's method
a. Open and minimize OUTLOOK 2007 trial.
b. Open Vista Mail.
c. Select File - Import - Messages
d. Select Microsoft Exchange (or Outlook - both fail in the same way)
e. Hit "Next"
f. see window "Import Messages - Messages cannot be imported from the Mapi client. Mapi is not installed on this computer or an error occurred while initializing it."
g. result; dead in the water.
I have the same problem--tried the above (with Outlook 07 set as default, etc.) and it does not work. However, yesterday I had success importing my contacts from Outlook as a .csv file (after setting up an account, setting Outlook as the default mail reader, etc. etc.)
I don't have a computer in the house running XP, so don't have access to Outlook Express.
This is much more difficult than it should be. MS should be ashamed.
tdp1205
>>. Hal's method
a. Open and minimize OUTLOOK 2007 trial.
b. Open Vista Mail.
c. Select File - Import - Messages
d. Select Microsoft Exchange (or Outlook - both fail in the same way)
e. Hit "Next"
f. see window "Import Messages - Messages cannot be imported from the Mapi client. Mapi is not installed on this computer or an error occurred while initializing it."
g. result; dead in the water.
I have the same problem--tried the above (with Outlook 07 set as default, etc.) and it does not work. However, yesterday I had success importing my contacts from Outlook as a .csv file (after setting up an account, setting Outlook as the default mail reader, etc. etc.)
I don't have a computer in the house running XP, so don't have access to Outlook Express.
This is much more difficult than it should be. MS should be ashamed.
tdp1205
tdp205 , any joy?
I have been successful importing my contacts but not my pst. files.
MS : Anybody there?
thanks
B
