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I am trying to import my email on a computer with Outlook into my new notebook with Vista Mail. When I select Import/Outlook I get the following error message:
"Messages cannot be imported from the MAPI client. MAPI is not installed on this computer or an error occured while initializing it."
How do I find out if MAPI (whatever that is) is installed on my new HP Pavillion notebook? If it isn't installed where do I get it?
Thanks!!
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Bart,
Outlook Express should be installed with Windows XP by default. If you go to Start, and then All Programs it should be in the list. Let us know if you need further help, but it should be there.
Shane
Microsoft Answers Support Engineer
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Hi Bart,
If you have Outlook Express 6 on the Windows XP PC you can import the messages into it directly from Microsoft Outlook and then copy the Outlook Express data files to the Windows Vista PC. You can then use the import tool in Windows Mail and choose the Outlook Express 6 option.
Set up a temporary account in Outlook Express on the Windows XP PC and select the File menu, choose Import, then Messages, and Outlook (Outlook must be configured and will have to contain the messages you are wanting); then select what folders you want to import. Once the import is complete and you see all of your messages you will need to find out where the data files are stored.
Within Outlook Express 6:
Click the Tools menu, and select Options
Click the Maintenance tab
Click the Store Folder button
This will be the path to the files you need
Browse to that path and copy any files in that directory to the Windows Vista PC.
On the Windows Vista PC:
Within Windows Mail, Go to File, then Import, then select MessagesChoose Microsoft Outlook Express 6Click NextChoose Import mail from an OE6 store directory, and click OKClick the Browse button
Browse to the folder that you copied the data stores to.
The files will not show up and you will see a message saying "No items match your search" This is ok. Just click the Select Folder button.
The path should now show up to the left of the Browse button
Click Next
Select which folders you want to import
Click NextThis will begin the import process. Within Windows Mail there should now be a folder named Imported Folder that will contain whatever you imported over. If you have any other questions, please let us know. Thank you.
Shane
Microsoft Answers Support Engineer
Visit our Microsoft Answers Feedback Forum and let us know what you think.
Shane,
Thanks for this response. How would I do this if I were on a Vista computer and do not have any Outlook Express capability? I want bring over my Outlook contacts, mail, and calendar to the windows vista equivilents if at all possible. I see how to do the contacts. What do I do to get the email messages and the calendar to windows vista?
Thanks
Flyer
Jack, you can find your .pst Outlook folder, in the following path in XP:
%userprofile%\Local Settings\Application Data\Microsoft\Outlook
To get there, either turn on hidden files and folders by clicking tools (in windows explorer) -> folder options -> View tab, here select show hidden files and folders, click ok. then you can navigate to that location manually. Note you may also uncheck hide extensions for known file types to see the .pst extension of the proper Outlook folder.
or you can simply press CTRL+R on your keyboard to open the run program, copy the above location and paste it there, click enter.
Rami
Microsoft Answers Support Engineer
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Tommah,
I don't think the flaw is in my analogy but rather in your depiction of it. I know how to put gas in cars and I know how to use e-mail programs. If GM decided to put the filler spout on the inside of the wheel well instead of the outside, whose fault would it be if the driver didn't know where to put the hose nozzle? Should I be "thankful" to GM when, after much searching, they tell me where they hid it? That's exactly Microsoft's thinking. Remove Outlook from the basic Office 2007 package and then let users of the replacement program find out where the hidden parts are when they wish to be made "e-mail whole."
In fact, that scenario describes Microsoft's entire approach to their software releases. Roll out some barely tested product that's infested with bugs and then let your purchasers do your Beta testing for you. So what if you waste countless hours of user's time and have to create vast offshore networks of support staff to answer questions that should have been answered by the people who designed it to begin with. When you control ninety plus-percent of the market, you can tell your customers to "go figure it out." See the e-mail from Microsoft's own senior staff about how ready they thought Vista was to launch.
By the way, Tommah, I still haven't figured out where my Outlook archived e-mail is hiding in XP and how I can transfer it to Windows Mail? If you know, I promise that I'll thank you--profusely.
--Jack
