This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
I am trying to import my email on a computer with Outlook into my new notebook with Vista Mail. When I select Import/Outlook I get the following error message:
"Messages cannot be imported from the MAPI client. MAPI is not installed on this computer or an error occured while initializing it."
How do I find out if MAPI (whatever that is) is installed on my new HP Pavillion notebook? If it isn't installed where do I get it?
Thanks!!
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Bart,
Outlook Express should be installed with Windows XP by default. If you go to Start, and then All Programs it should be in the list. Let us know if you need further help, but it should be there.
Shane
Microsoft Answers Support Engineer
Visit our Microsoft Answers Feedback Forum and let us know what you think.
Hi Bart,
If you have Outlook Express 6 on the Windows XP PC you can import the messages into it directly from Microsoft Outlook and then copy the Outlook Express data files to the Windows Vista PC. You can then use the import tool in Windows Mail and choose the Outlook Express 6 option.
Set up a temporary account in Outlook Express on the Windows XP PC and select the File menu, choose Import, then Messages, and Outlook (Outlook must be configured and will have to contain the messages you are wanting); then select what folders you want to import. Once the import is complete and you see all of your messages you will need to find out where the data files are stored.
Within Outlook Express 6:
Click the Tools menu, and select Options
Click the Maintenance tab
Click the Store Folder button
This will be the path to the files you need
Browse to that path and copy any files in that directory to the Windows Vista PC.
On the Windows Vista PC:
Within Windows Mail, Go to File, then Import, then select MessagesChoose Microsoft Outlook Express 6Click NextChoose Import mail from an OE6 store directory, and click OKClick the Browse button
Browse to the folder that you copied the data stores to.
The files will not show up and you will see a message saying "No items match your search" This is ok. Just click the Select Folder button.
The path should now show up to the left of the Browse button
Click Next
Select which folders you want to import
Click NextThis will begin the import process. Within Windows Mail there should now be a folder named Imported Folder that will contain whatever you imported over. If you have any other questions, please let us know. Thank you.
Shane
Microsoft Answers Support Engineer
Visit our Microsoft Answers Feedback Forum and let us know what you think.
Install the Office 2007 trial version, freely available from MS Office site
Copy your old outlook data file to your Documents folder
Use the mail applet in the Control Panel to configure Outlook, add a data file (point it to the file located in Documents), add an account
Start Outlook, export Contacts to a csv file, close Outlook
Then in Mail import from 'Exchange' and import Contacts from csv
Once done Uninstall the Office Trial
Can you provide a solution if I don't have a copy of Outlook Express?
I have a .pst file from Outlook 2000. (My XP machine has crushed and I have no access to anything but the new Vista)
I have successfully imported the 2000 pst file it into a Trail version of Outlook 2007 which is loaded on to my Vista machine. I'm now trying to import the Outlook 2007 messages into Windows Mail.
When I try using the import feature in Windows Mail I keep getting the following message.
"Messages cannot be imported from the MAPI client. MAPI is not installed on this computer or an error occured while initializing it."
Richard
After installing the Outlook Trial version, did you:
1. Create a **New Outlook Profile**
And then:
**Reconnect your old Outlook data file** to it?
These steps must be done before the transfer will work.
Hal
--
Hal Hostetler, CPBE
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
www.kvoa.com -- KVOA Television, Tucson, AZ.
Live at Hot Licks - www.badnewsbluesband.com
