Windows Vista Blue Screen 0x0000116 nvlddmkm.sys

Anonymous
2008-12-25T10:53:44+00:00

**Original Title**nvlddmkm.sys causes BSOD

Hi,

I can't start Vista since a week or so. Just before the login screen should apear, it crashes into a BSOD, reporting that the problem is the nvlddmkm.sys driver.

I've been checking the Internet for days now (a lot of forums), and it seems to be a "common" problem, occuring with all kinds hardware and software configurations. I've tried just about everything to fix it, but nothing seems to work.

Is there a solution for this problem?

Maarten

Compaq Presario SR1909, gForce 7600GS, Vista Home Premium.

Windows for home | Previous Windows versions | Devices and drivers

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Anonymous
2009-01-15T16:20:42+00:00

Hi Maarte61,

  Sorry to your having so much trouble. Since your having the same issue even when the driver was rolled back, it leads me to believe even more so, that it could be card itself. You might try contacting the cards manufacturer. We could rule this out though, if you have another video card we can try. Do you have one you could test?

Thanks again,

Jason

Microsoft Answers Support Engineer

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Anonymous
2009-01-12T13:20:21+00:00

Hi Maarte61,

 Unfortunately, my guess would be the driver or the card itself. Since it worked fine for while, then just stopped. My best guess would be the card's the issue. Can you cancel the driver install when you get to normal mode? If so, I would try canceling it and downloading the new driver. Or if your in "Safe mode with networking" I'd go ahead and download them them and have them ready. So if you can cancel, you wouldn't have to go download them. Let us know and thanks again for posting.

Thanks,

Jason

Microsoft Answers Support Engineer

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  1. Anonymous
    2009-12-15T12:33:17+00:00

    From all these posts it seems like this is a hardware problem not a software issue. If you are getting pink stripes in the post then you hardware is either broken or out of sync with other components. Try and use a different video card or use the built-in video of the Motherboard if you have this feature. Have you recently upgraded the memory, CPU or even Motherboard?

    If you can get this PC to run with no nVidia drivers loaded and it starts to BSOD with them loaded then it does seem like this video card may be damaged due to heat. Can u run a utility like CPUID Hardware Monitor to verify your Video card is running within the temperature tolerances the manufacturer specifies for that card?

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  2. Anonymous
    2009-12-09T18:25:15+00:00

    Hi, there,

    I got exactly same problem as yours. Have you solved it? Can you tell me some details about how you solved it finally?

    Thanks.

    Jeff

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  3. Anonymous
    2009-02-18T13:29:18+00:00

    Lavidia,

    Thank you for responding the questions that were asked in my previous post. You mentioned that you are getting a "Pink" stripe on the Acer logo when you turn on your computer. This is not a good sign. When a computer is initially turned one of the first things that start is the "BIOS" (Basic Input Output System). The BIOS does not use Windows drivers at that point. So if you are getting a pink stripe on the logo this indicates that you are most likely having a hardware issue. I think the question now is if this is still under warranty. If so then I would suggest to contact ACER and talk to them about having the video card replaced. If it is out of warranty unfortunately software will not be able to fix hardware in most cases. The next best thing we can try is to install different drivers on the video card and hope that the video card will not give out.

    Please let us know if this laptop is still under warranty or not.

    Thanks.

    Carlos

    Microsoft Answers Support Engineer

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