Windows Vista Blue Screen 0x0000116 nvlddmkm.sys

I've had the same kind of issue :

last week, after 2 years of running Vista home premium on my laptop HP pavillon DV9294ea (graphic card = Nvidia GeForce 7600 GO), with auto update on, I've first experienced 2 black screens for 2 seconds and then a windows message telling me that the graphic driver nvlddmkm was not reponding and that windows handled the issue. It has hapened a third time causing a complete freeze and a black screen. Even during the boot sequence, I no longer had the HP logo, couldn't see the screen asking for safe mode booting nor the Microsoft progresbar when loading.

Then, I've performed a deep scan of my computer for viruses => nothing found (NOD32). I've updated the bios to the latest version available => nothing changed except a need to reconfigure the wifi parameters. I've loaded the oldest graphic driver available on my computer, the one of windows update, the one of HP and the one of Nvidia => none of them could allow a a full start of windows, either stoping with a blue screen before password entering or with a freeze 2 seconds after password entering.

Sometimes, the screen of the laptop is working, sometimes, only the external screen is working (this one is allways working).

The only way to to start is either safe mode (allways works on the external screen) or normal mode with standard VGA drivers. In this configuration, I've run the laptop for 2 days without any failure, just the sad looking 640*480 screen in 16 colors.

What are my conclusions :

I have difficulties to believe that my graphic card hardware is the issue as the computer is able to run perfectly during 2 days with a generic VGA driver and as the external screen is always working when the laptop screen sometimes yes, sometimes no. At least one part of my card still works and this can be prooven.

Secondly, I've read many answers telling that because something wrong could be seen before windows starting was meaning that the issue was not linked with windows. I disagree with that. Why? Because even the vista progressbar uses obviously more than 16 colors so this means that when it apears, some kind of drivers are allready loaded as this is not a VGA display that could be displayed without any driver. Another reason for this is that for the 2 years of running the laptop, I've never seen in it's display the memory count which I can see on the external display : this prooves that there is some kind of intelligence (capabableity to hide some information) even when at the bios level.

Unfortunately, HP BIOS has been locked so there is no way to enter it and try to disable some functionnality or have a look to the GPU parameters. It's also not possible to try another graphic card as it is on board. The other thing is that this issue is too common and too diverse to be a graphic card failure each time. In my case, I use the laptop only for internet, word and excel so nothing that could overload the graphic card too. My understanding is that from one way or another, some low level parameters have been corrupted but windows does not help a lot to explian why it crashed.

Isn't it possible to get a nvlddmkm.sys  file with various modes enabled and disabled to see which one is causing the issue as in my case, it is allready obvious that the VGA part is working correctly? From my point of view, Microsoft should provide possibilities to enable and disable some features it uses on the graphic cards to help users determine what precisely is wrong. Just asking to use the newest drivers or to buy a new graphic card is not a fair option as at the end, this is a windows crash (blue screen) when windows is at least capable to display that screen!

Unfortunately for me I can't even get into the computer...its on a constant loop of restarting.  It does the same thing regardless of how I try to start Windows...I tried safe mode with all 3 variations of it, I tried last known good configuration, I also tried putting the install disc in and all I could do with that is reformat...I don't know what to do...I was planning on going to best buy to get a new gfx card.  Will that solve the problem?  Do I have to get an ATI or can I get another nvidia?

btw this is the same guy as crash0999...for some reason it made me use a new sn and email.

Hi crash0999,

Look in the Event Viewer to see if anything is reported about those.

http://www.computerperformance.co.uk/vista/vista\_event\_viewer.htm

MyEventViewer - Free - a simple alternative to the standard event viewer of Windows.TIP - Options - Advanced Filter allows you to see a time frame instead of the whole file.

http://www.nirsoft.net/utils/my\_event\_viewer.html

Also do this so you can see the likely bluescreens.

Windows Vista automatically restarts if your PC encounters an error that causes it to crash.

http://www.winvistatips.com/disable-automatic-restart-t84.html

Here are some methods to possibly fix the blue screen issue. If you could give the Blue Screen info

that would help. Such as the BCC and the other 4 entries on the lower left. And any other error

information such as STOP codes and info such as IRQL_NOT_LESS_OR_EQUAL or PAGE_FAULT_IN_NONPAGED_AREA and similar messages.

As examples :

BCCode: 116

BCP1: 87BC9510

BCP2: 8C013D80

BCP3: 00000000

BCP4: 00000002

or in this format :

Stop: 0x00000000 (oxoooooooo oxoooooooo oxooooooooo oxoooooooo)

tcpip.sys - Address 0x00000000 base at 0x000000000 DateStamp 0x000000000

This is an excellent tool for posting Blue Screen Error InformationBlueScreenView scans all your minidump files created during 'blue screen of death'crashes, and displays the information about all crashes in one table - Freehttp://www.nirsoft.net/utils/blue\_screen\_view.html

Many BlueScreens are caused by old or corrupted drivers, especially video drivers however there

are other causes.

You can do these in Safe Mode if needed or from Command Prompt from Vista DVD or Recovery

Options if your system has that installed by the maker.

This tells you how to access the System Recovery Options and/or from a Vista DVD

http://windowshelp.microsoft.com/Windows/en-US/Help/326b756b-1601-435e-99d0-1585439470351033.mspx

You can try a System Restore back to a point before the problem started if there is one.

How to Do a System Restore in Vista

http://www.vistax64.com/tutorials/76905-system-restore-how.html

Start - type this in Search Box ->  COMMAND   find at top and RIGHT CLICK  -  RUN AS ADMIN

Enter this at the prompt - sfc /scannow

How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe)

program generates in Windows Vista cbs.log

http://support.microsoft.com/kb/928228

The log might give you the answer if there was a corrupted driver. (Does not tell all the possible

driver issues).

Also run CheckDisk so we can rule out corruption as much as possible.

How to Run Check Disk at Startup in Vista

http://www.vistax64.com/tutorials/67612-check-disk-chkdsk.html

Often updating drivers will help, usually Video, Sound, Network Card  (NIC), WiFi, 3rd party

keyboard and mouse, as well as other major device drivers.

Manually look at manufacturer's sites for drivers - and Device Maker's sites.

http://pcsupport.about.com/od/driverssupport/ht/driverdlmfgr.htm

How to Install a Device Driver in Vista Device Manager

http://www.vistax64.com/tutorials/193584-device-manager-install-driver.html

How To Disable Automatic Driver Installation In Windows Vista - Drivers

http://www.addictivetips.com/windows-tips/how-to-disable-automatic-driver-installation-in-windows-vista/

http://technet.microsoft.com/en-us/library/cc730606(WS.10).aspx

How to fix BlueScreen (STOP) errors that cause Windows Vista to shut down or restart

unexpectedly

http://support.microsoft.com/kb/958233

Troubleshooting Vista Blue Screen, STOP Errors

http://www.chicagotech.net/vista/vistabluescreen.htm

Understanding and Decoding BSOD (blue screen of death) Messages

http://www.taranfx.com/blog/?p=692

Windows - Troubleshooting Blue Screen Errors

http://kb.wisc.edu/page.php?id=7033

In some cases this might be required.

StartUp Repair from Recovery Options or Vista disk

How to do a Startup Repair

http://www.vistax64.com/tutorials/91467-startup-repair.html

This tells you how to access the System Recovery Options and/or from a Vista DVD

http://windowshelp.microsoft.com/Windows/en-US/Help/326b756b-1601-435e-99d0-1585439470351033.mspx

Hope this helps.

Rob - Bicycle - Mark Twain said it right.