Hello rtsrs,
Thank you for your reply.
If the SndVol32.exe file is not accessible, the issue may be caused by are a corrupt or incompatible sound card driver, faulty hardware such as recently installed sound card, a recently installed program that may have damaged or corrupted the SndVol32.exe file
and also malware.
In addition to the steps tried, you may verify the status of the audio device in device manager to verify that it is working properly and that there are no error codes.
To do this, please see the link below:
How to manage devices in Windows XP
Next, you may also try to update the device driver in Device Manager.
To do this, please see the reference below:
How to update a sound card driver in Windows Vista and in Windows XP
You may also try rolling back the driver to the previous version if the issue began after installing a new audio device driver.
For more information on rolling back a driver, please see the link below:
How To Use the Roll Back Driver Feature in Windows XP
Also, if there was a recent program installed prior to the issue, you may try uninstalling the program temporarily, and check the issue.
If the issue persists, you may also contact Microsoft Support for the issue by visiting the following Microsoft Web site:
http://support.microsoft.com/ph/1173#tab0
I hope this information is helpful.
Thank you,
Mary
Microsoft Answers Support Engineer
Visit our Microsoft Answers Feedback Forum and let us know what you think.