APPLICATION ERROR

Thanks again Mary.  Wow, I don't know what the problem is.  I followed each of your suggestions above but none of them got my sound

working again.

I thought sure replacing the SndVol32.exe file off my W/XP Disk would do the trick.  I following the instructions to the letter but it made no difference.

I then ran the online safety scan and while it did find a few issues, it cleaned them up but still no sound.

I don't have a restore point to restore to that is before I discovered no sound on the computer, so that wouldn't work either.

So, here I am, deaf when it comes to sounds coming from this darn machine.  Anthing else you can think of for me to try, short of re-formatting my hard drive, would be greatly appreicated.  I know you must be growing tried of this problem the same as I am but please know I do appreicate your efforts.

Best regards,

RT (What ?  Couldn't hear you)

Hello rtsrs,

Thank you for your reply. 

The issue may occur if the SndVol32.exe file is damaged or corrupted.

To verify, did the issue remain after the steps in the first link above? For reference below is the link.  The steps in the link may help to resolve the issue as it includes steps to replace the SndVol32.exe file listed under Method 2.

Volume icon is not displayed in the notification area, and you may receive an error message when you try to add it

If the issue persists, you may also run an online safety scan to check for and remove viruses, spyware, and other potentially unwanted software.

http://onecare.live.com/site/en-US/center/howsafe.htm?s\_cid=mscom\_msrt

Next, once the safety scan is complete, you may try running the system restore tool to return your computer to a previous state prior to when the issue occurred.

How to restore Windows XP to a previous state

Please let us know if this resolves the issue for you.  We are happy to provide any additional assistance.

Thank you,

Mary

Microsoft Answers Support Engineer

Visit our Microsoft Answers Feedback Forum and let us know what you think.

Hello Mary.  Many thanks for your responce.  I was beginning to think there was no one out there who could help.

Here is the info you asked for:  Computer make and model is AMD ATHLON (tm) 64 PROCESSOR 3000+

I have Windows XP Home edition version 2002 w/serv pac 3.  Mfg. is Cyber Power Inc.

My volume icon IS displayed OK but you cannot adjust the sound up or down.  Whenever you try to click on the icon to do so you get the following:

SNDVOL32.EXE. APPLICATION ERRORThe Application failed to initalize properly (0Xc0000005)

I have tried everything the instructions tell me to do in the troubleshooter.  No luck and of course No Sound!!!!

I have downloaded new sound drivers off the internet and they installed OK.  Device Mgr shows all sound devices working properly.  So, I don't know where to turn.  Anything you can think of would sure be welcomed.

Best regards,

RT

Hello rtsrs,

Thank you for visiting the Microsoft Answers Site.

To better assist, please relay the make and model of your PC.

Also, to verify, do you have Windows XP installed? If so, please relay the edition of Windows XP installed.

Next, you may try the steps included in the link below

Volume icon is not displayed in the notification area, and you may receive an error message when you try to add it

In addition, you may also see the link below:

How to troubleshoot sound problems in Windows XP

I hope this information is helpful.  If the issue persists, please relay the answers to the questions above so that we may provide additional assistance.

Thank you,

Mary

Microsoft Answers Support Engineer

Visit our Microsoft Answers Feedback Forum and let us know what you think.