APPLICATION ERROR

I'm getting the same problem here. So including me we are with four of us now? I luckily have sound, but the volume isn't adjustable anymore. I have recentely installed a codecs pack but I don't think this is the problem. I also recently installed skype and a webcam. The sound system I have is VIA audio. Off course I tried all hopefull solutions but those worked for me the same as they did for you, not. I will continue checking this forum and hopefully our Microsoft guru will come up with a solution. Happy new year.

Thanks again Mary.  All your suggestions were good but none worked for me.  I will be contacting Microsoft Support to see if they can fix the problem.

Once again you responces were all great and I do appreicate your time.  I will let the forum know if I get this thing going or not.

Best regards and thanks everybody for your input and suggestions.

RT

HAPPY NEW YEAR

Hello rtsrs,

Thank you for your reply.

If the SndVol32.exe file is not accessible, the issue may be caused by are a corrupt or incompatible sound card driver, faulty hardware such as recently installed sound card, a recently installed program that may have damaged or corrupted the SndVol32.exe file and also malware.

In addition to the steps tried, you may verify the status of the audio device in device manager to verify that it is working properly and that there are no error codes.

To do this, please see the link below:

How to manage devices in Windows XP

Next, you may also try to update the device driver in Device Manager.

To do this, please see the reference below:

How to update a sound card driver in Windows Vista and in Windows XP

You may also try rolling back the driver to the previous version if the issue began after installing a new audio device driver.

For more information on rolling back a driver, please see the link below:

How To Use the Roll Back Driver Feature in Windows XP

Also, if there was a recent program installed prior to the issue, you may try uninstalling the program temporarily, and check the issue.

If the issue persists, you may also contact Microsoft Support for the issue by visiting the following Microsoft Web site:

http://support.microsoft.com/ph/1173#tab0

I hope this information is helpful.

Thank you,

Mary

Microsoft Answers Support Engineer

Visit our Microsoft Answers Feedback Forum and let us know what you think.

right click on volume control and click on the properties to see if its muted. uncheck it if it is. this will not fix the problem but it will enable sound.