Corrupt file at startup, can not start up Win 7- resolved using a repair installation

Anonymous
2010-03-28T19:13:51+00:00

Original Title: Corrupt file at startup, can not start up Win 7

Win 7 machine was running normal until I got this message at start up. When I try to run startup repair, I get the following message:

Problem Signature

Problem Event Name:    StartupRepairOffline

Problem Signature 01: 6.1.7600.16385

Problem Signature 02: 6.1.7600.16385

Problem Signature 03: unknown

Problem Signature 04: 21201026

Problem Signature 05: AutoFailover

Problem Signature 06: 23

Problem Signature 07: CorruptFile

OS Version: 6.1.7600.2.0.0.256.1

Locale ID: 1033

Lisa O.

Windows for home | Other | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2010-08-18T18:29:09+00:00

Normally would not reccomend this as if the virus is still in the OS you may be able to boot but you will still have a virus infected system.

How to repair and reboot to Windows 7:

a) Insert the Windows 7 System Repair DVD or Installation DVD and reboot.

b) Select the correct keyboard input method and click ‘Next’.

Note: If you are using the Windows7 Install DVD then at the 'Install Now' prompt (Do not pick the Install Now option) instead choose the 'Repair your computer' option located in the lower left of the dispay.

c) The System Repair tool will search for a valid operating system and will report that “Windows found problems with your computer’s startup options. Do you want to apply repairs and restart your computer?”

d) Click ‘Repair and restart’ and reboot again to the Windows 7 System Repair environment.

e) Click ‘Next’ at the keyboard selection prompt and when the ‘System Recovery Options’ screen appears verify that the “Use recovery tools that can help fix problems starting Windows” is selected.

Note that on your Dual Boot system there now should be only one operating system listed. Click the ‘Next’ button.

f) Now from the menu list select the ‘Command Prompt’ option.

g) At the DOS prompt type the following three commands:

bootrec.exe  /fixmbr

bootrec.exe  /fixboot (may return an 'Eliment not found' message)

bootrec.exe  /RebuildBcd

h) Close the command prompt window and click the ‘Startup Repair’ option.

i) The repair process may take some time, so wait until the process completes at which point you will see two messages “Windows cannot repair this computer automatically” and “Startup Repair cannot repair this computer automatically”.

These messages are the result of the radical changes made by removing the other drive. Ignore the Send/Don’t send options.

J) Close this message window by clicking on the X in the upper right corner of the Send/Don’t send window. Next click on the ‘View advanced options for system recovery and support’ option and from the main menu once again click ‘Startup Repair’. This time the repair process may only that a few seconds and when prompted “Startup Repair could not detect a problem”, click ‘Finish’  and run the ‘Startup Repair’ option one more time, click ‘Finish’, and then remove the System Repair DVD and click ‘Restart’.  Reboot the computer.

JS

http://www.pagestart.com

Never be afraid to ask. This forum has some of the best people in the world available to help.

Was this answer helpful?

70+ people found this answer helpful.
0 comments

55 additional answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2012-04-11T23:28:49+00:00

    I am have the same problem

    I want to do the first option "Windows 7 - Repair Install"

    the first option on this list requires me to "Start Windows 7, and log on to an administrator account."

    and I cant do that

    windows 7 won't run

    all that runs when I boot my computer is the Startup Repair (if I hit F8 it gives me the boot options but it maters not what I select  "safe mode" whatever it still end up runing Startup Repair.)

    I inserted my win7 installation disk and ran "Startup Repair" form there using the fallowing method:

    a) Insert the Windows 7 System Repair DVD or Installation DVD and reboot.

    b) Select the correct keyboard input method and click ‘Next’.

    Note: If you are using the Windows7 Install DVD then at the 'Install Now' prompt (Do not pick the Install Now option) instead choose the 'Repair your computer' option located in the lower left of the display.

    but running startup repair from the installation disk. says

    "Startup Repair could not detect a problem"

    Details read

    Startup Repair diagnosis and repair log

    Last successful boot 4/6/2012 9:40:59PM (GMT)

    Number of repair attempts:26

    Session details

    System Disk = \Device\Harddisk1

    Windows directory = E:\Windows

    AutoChk Run = 0

    Number of root causes = 1

    Test Performed:

    Name: Check for updates

    Result: Completed successfully. Error code = 0x0

    Time Taken = 0 ms

    Test Performed:

    Name: System disk test

    Result: Completed successfully. Error code = 0x0

    Time Taken = 0 ms

    Test Performed:

    Name: Disk failure diagnosis

    Result: Completed successfully. Error code = 0x0

    Time Taken = 62 ms

    Test Performed:

    Name: Disk metadata test

    Result: Completed successfully. Error code = 0x0

    Time Taken = 31 ms

    Test Performed:

    Name: Target OS test

    Result: Completed successfully. Error code = 0x0

    Time Taken = 78 ms

    Test Performed:

    Name: Volume content check

    Result: Completed successfully. Error code = 0x0

    Time Taken = 0 ms

    Test Performed:

    Name: Boot manager diagnosis

    Result: Completed successfully. Error code = 0x0

    Time Taken = 0 ms

    Test Performed:

    Name: System boot log diagnosis

    Result: Completed successfully. Error code = 0x0

    Time Taken = 0 ms

    Test Performed:

    Name: Event Log diagnosis

    Result: Completed successfully. Error code = 0x0

    Time Taken = 47 ms

    Test Performed:

    Name: Internal state check

    Result: Completed successfully. Error code = 0x0

    Time Taken = 0 ms

    Test Performed:

    Name: Boot status test

    Result: Completed successfully. Error code = 0x0

    Time Taken = 0 ms

    Root cause found:

    Boot status indicates that the OS booted successfully.

    Session details

    System Disk = \Device\Harddisk1

    Windows directory = E:\Windows

    AutoChk Run = 0

    Number of root causes = 1

    Test Performed:

    Name: Check for updates

    Result: Completed successfully. Error code = 0x0

    Time Taken = 0 ms

    Test Performed:

    Name: System disk test

    Result: Completed successfully. Error code = 0x0

    Time Taken = 0 ms

    Test Performed:

    Name: Disk failure diagnosis

    Result: Completed successfully. Error code = 0x0

    Time Taken = 62 ms

    Test Performed:

    Name: Disk metadata test

    Result: Completed successfully. Error code = 0x0

    Time Taken = 31 ms

    Test Performed:

    Name: Target OS test

    Result: Completed successfully. Error code = 0x0

    Time Taken = 78 ms

    Test Performed:

    Name: Volume content check

    Result: Completed successfully. Error code = 0x0

    Time Taken = 0 ms

    Test Performed:

    Name: Boot manager diagnosis

    Result: Completed successfully. Error code = 0x0

    Time Taken = 0 ms

    Test Performed:

    Name: System boot log diagnosis

    Result: Completed successfully. Error code = 0x0

    Time Taken = 0 ms

    Test Performed:

    Name: Event Log diagnosis

    Result: Completed successfully. Error code = 0x0

    Time Taken = 47 ms

    Test Performed:

    Name: Internal state check

    Result: Completed successfully. Error code = 0x0

    Time Taken = 0 ms

    Test Performed:

    Name: Boot status test

    Result: Completed successfully. Error code = 0x0

    Time Taken = 0 ms

    Root cause found:

    Startup Repair has tried several times but still cannot determine the cause of  the problem

    So I restart my Computer only to have Startup Repair run again and not be able to fix the problem

    pleas help

    Was this answer helpful?

    0 comments
  2. Anonymous
    2012-02-15T15:27:25+00:00

    I got one of those fake virus 2 days ago.  I elected to do system restore to the previous day.  As it tried to restore, it got stuck on a black screen and at the bottom it said  "Windows is loading files ..."  I let it run overnight thinking it just took a long time.  Came back this morning and still on the same sreen.  I followed you directions and I was able to perform the repair thru the recovery disk.  I ran the repair tool and it stated that it "could not repair the computer automatically".  The details of the scan showed thaT THE ROOT CAUSE WAS : SYSTEM VOLUME ON DISK IS CORRUPT"  So I am stuck at this point since it will not automatically fix the problem.

    What should I do at this point??

    Thanks for any help.

    OS windows 7 Pro

    Was this answer helpful?

    0 comments
  3. Anonymous
    2012-02-02T10:02:58+00:00

    I'm in the same boat. It only gives me the "Custom" install option. I do not want to lose any of my data. How do I repair or back my harddrive? Will it allow me to do so during the installation?

    Was this answer helpful?

    0 comments