Corrupt file at startup, can not start up Win 7- resolved using a repair installation

Anonymous
2010-03-28T19:13:51+00:00

Original Title: Corrupt file at startup, can not start up Win 7

Win 7 machine was running normal until I got this message at start up. When I try to run startup repair, I get the following message:

Problem Signature

Problem Event Name:    StartupRepairOffline

Problem Signature 01: 6.1.7600.16385

Problem Signature 02: 6.1.7600.16385

Problem Signature 03: unknown

Problem Signature 04: 21201026

Problem Signature 05: AutoFailover

Problem Signature 06: 23

Problem Signature 07: CorruptFile

OS Version: 6.1.7600.2.0.0.256.1

Locale ID: 1033

Lisa O.

Windows for home | Other | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2010-08-18T18:29:09+00:00

Normally would not reccomend this as if the virus is still in the OS you may be able to boot but you will still have a virus infected system.

How to repair and reboot to Windows 7:

a) Insert the Windows 7 System Repair DVD or Installation DVD and reboot.

b) Select the correct keyboard input method and click ‘Next’.

Note: If you are using the Windows7 Install DVD then at the 'Install Now' prompt (Do not pick the Install Now option) instead choose the 'Repair your computer' option located in the lower left of the dispay.

c) The System Repair tool will search for a valid operating system and will report that “Windows found problems with your computer’s startup options. Do you want to apply repairs and restart your computer?”

d) Click ‘Repair and restart’ and reboot again to the Windows 7 System Repair environment.

e) Click ‘Next’ at the keyboard selection prompt and when the ‘System Recovery Options’ screen appears verify that the “Use recovery tools that can help fix problems starting Windows” is selected.

Note that on your Dual Boot system there now should be only one operating system listed. Click the ‘Next’ button.

f) Now from the menu list select the ‘Command Prompt’ option.

g) At the DOS prompt type the following three commands:

bootrec.exe  /fixmbr

bootrec.exe  /fixboot (may return an 'Eliment not found' message)

bootrec.exe  /RebuildBcd

h) Close the command prompt window and click the ‘Startup Repair’ option.

i) The repair process may take some time, so wait until the process completes at which point you will see two messages “Windows cannot repair this computer automatically” and “Startup Repair cannot repair this computer automatically”.

These messages are the result of the radical changes made by removing the other drive. Ignore the Send/Don’t send options.

J) Close this message window by clicking on the X in the upper right corner of the Send/Don’t send window. Next click on the ‘View advanced options for system recovery and support’ option and from the main menu once again click ‘Startup Repair’. This time the repair process may only that a few seconds and when prompted “Startup Repair could not detect a problem”, click ‘Finish’  and run the ‘Startup Repair’ option one more time, click ‘Finish’, and then remove the System Repair DVD and click ‘Restart’.  Reboot the computer.

JS

http://www.pagestart.com

Never be afraid to ask. This forum has some of the best people in the world available to help.

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  1. Anonymous
    2012-01-02T03:40:06+00:00

    My issue is that my pc did not come with a boot cd, or windows 7 cd. I bought it and it did not come with anything really it was a gateway bought from a store. I tried from step g, but nothing, all i have is an old xp dvd, and ordered a sp1 update cd which probably will not help me when it gets here. it was a virus that was cleared onced i purchased norton. the computer turned on a couple of times in the last day, but now i have the same exact issue. please help and thank you.

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  2. Anonymous
    2011-12-29T23:45:59+00:00

    Hi, thanks for this, but it didn't quite work. I have an OEM machine, and I got no CDs/DVDs to go with it for repairs, which leads me to believe that there's a recovery partition on my HDD. Unfortunately, I cannot check this, as I can't even boot into safe mode.

    I ran the DOS tricksy tricks that were recommended, and you were right, the responses were exactly as you said they would be, but upon reboot, Windows just hung again, then bluescreened for a split second and just threw me back to the repair prompt.

    I am not quite sure what to do, and frankly, without being able to access my back-up partitions even to reinstall, I really don't know what options I have here...

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