Windows update service not running

Anonymous
2010-01-26T07:06:52+00:00

Today I tried running windows update and ran into a problem saying that windows update service might not be running and i need to restart my computer but after many restart its still not running.

edit: sorry I forgot to include that info my first post

windows 7 64 bit upgrade from vista 64

Mcafee security center 1 year subcription

I dont shutdown my computer its 24/7 my last windows update install was 01/13/2010. The automatic update service is not in the services.msc

Windows for home | Previous Windows versions | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2012-06-25T13:42:20+00:00

If you get the error message that the update service is not running, the first thing to check is that the service is on automatic. If it is, then go to your automatic updates settings, and turn them completely off. It's the "not recommended" setting, never check for updates. After you have set updates to this, go to the control panel and manually check for updates. It worked well for me; it checked for the updates, installed them, and afterwards I could set it to automatic updates and it worked. This was on a Windows 7 system.

Was this answer helpful?

200+ people found this answer helpful.
0 comments
Answer accepted by question author
Anonymous
2010-01-27T04:59:11+00:00

Thanks all for the support! But I think its a corruption problem and as I am looking into windows 7 programs some of them are not working anymore. so i decided to put in the win 7 dvd and did another upgrade from win 7 itself and it worked now after 4 hours of reinstallation

Was this answer helpful?

20+ people found this answer helpful.
0 comments

97 additional answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2018-04-18T14:27:59+00:00

    I followed that procedure,  after it the problem has been solved.

    Thanks for your reply.

    Step 1:

    Execute the problem solution from Microsoft for Windows Update.

    Do this task, download from this  link and  execute: http://go.microsoft.com/?linkid=9830262

    Step 2:

    Redefine Windows Update components  manually.

    At  initial menu enter CMD, click with the mouse right button on the prompt icon, selecting the option execute as  administrator.

    On the Command Prompt enter the following commands and press enter after each one.

    net stop wuauserv

    net stop bits 

    net stop cryptsvc 

    net stop msiserver

    • Re start BITS service and  Windows Update service. To do that, enter the following commands on the command prompt as administrator;

    net start bits

    net start wuauserv

    net start cryptsvc

    net start MSIServer

    netsh winsock reset all

    netsh int 6to4 reset all

    netsh int ipv4 reset all

    netsh int ipv6 reset all

    netsh int httpstunnel reset all

    netsh int isatap reset all

    netsh int portproxy reset all

    netsh int tcp reset all

    netsh int teredo reset all

    Step 3:

    Stop  Windows Update services using the following commands on the command prompt.

    net stop wuauserv

    net stop bits 

    net stop cryptsvc

    Rename Windows Update folders as follows bellow:

    At my Computer click on C: ;

    At the Windows folder

    Find the folders bellow, click with the mouse right button on them and select rename option, click on rename.   Then Add .old at the end of each folder name;

    c:/ > Windows > System32 > catroot2 para catroot2.old

    c:/ >  Windows > SoftwareDistribution para  SoftwareDistribution.old

    Re start all the  services again;

    net start bits

    net start wuauserv

    net start cryptsvc

    net start MSIServer

    Test windows uodate

    I hope that those tips have solved the problem as happened to me.

    My best regards.

    !

    Was this answer helpful?

    0 comments