XBOX 360 wireless receiver won't connect to controller with Windows 7 64bit

Anonymous
2010-02-23T03:37:19+00:00

Hello, im having a problem with a xbox 360 wireless receiver on my windows 7 64bit, i installed the software that came with the receiver and it installed fine but when i went to connect the controller with the receiver it doesnt work, i've tried it dozens of times and i have rang microsoft for help but they werent too sure. Its a official controller which came with an xbox360 and the receiver isnt microsoft but i was told from the microsoft people that some receivers are made outside of microsoft but are still fine. I'm wondering if there is a specific windows 7 receiver driver for it?

thanks

james

Windows for home | Previous Windows versions | Gaming

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Anonymous
2010-03-02T12:27:51+00:00

hey thanks i got it to work! so relieved. heres how you do it:

Right click on Computer

Go to Properties

Click on Device Manager

Right click on the Unidentified Device

Go to Properties

Go to the Drive tab

Click on Update Driver…

Browse my computer for driver software

Let me pick from a list of device drivers on my computer

Microsoft Common Controller for Window Class

Xbox 360 Wireless Receiver for Windows Version: 2.1.0.1349 [8/13/2009]

Update Driver Warning

Click Yes

i cant believe it was that simple, you dont need to download any seperate driver or anything, just follow the steps.

thanks

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  1. Anonymous
    2010-02-24T00:44:05+00:00

    Hi ,

    Access this article for a step by steps guide on how to set up and use your Xbox 360 Wireless Gaming Receiver for Windows:

    http://support.xbox.com/support/en/us/nxe/kb.aspx?ID=933710&lcid=1033&category=hardware

    Unable to connect an Xbox 360 wireless accessory to your Windows-based computer using the Xbox 360 Wireless Gaming Receiver for Windows(Troubleshooting guide):

    http://support.xbox.com/support/en/us/nxe/kb.aspx?ID=933709&lcid=1033&category=hardware

    Follow these steps to connect an Xbox 360 Wireless Controller to your personal computer:

    To connect the controller to a computer that is running Windows XP SP2 or a later version of Windows, follow these steps:

    1. Press and hold the Xbox Guide button until the controller turns on. The Xbox Guide button is the round button with the green "X" near the center

        of the controller.

    2. Make sure that the Xbox 360 Wireless Gaming Receiver for Windows is plugged in to your computer.

    3. On the Xbox 360 Wireless Gaming Receiver for Windows, press and release the small round Connect button.

    4. On the controller, press and release the Connect button. The Connect button is the small button on the front edge of the controller, between the

         left bumper button and the charging port.

    5. The Ring of Light on the controller spins and flashes one time, and the light on the Xbox 360 Wireless Gaming Receiver for Windows flashes. When the

         controller is connected, the Ring of Light on the controller remains lit and indicates the position in which the controller is connected.

    Refer the KB articles mentioned below for more information:

    http://support.microsoft.com/kb/906947 http://support.microsoft.com/kb/906347

    If the problem persists, then please contact Xbox support for further assistance. Here’s the link:

    http://www.xbox.com/en-GB/support/xbox360/

    Regards, Afzal-Microsoft Support.

    Visit our Microsoft Answers Feedback Forum and let us know what you think.

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  2. Anonymous
    2011-10-24T07:20:51+00:00

    I am having the same issue.  When i go to devices on my windows 7 i have an unknown device which i cant do anything with.  any solution for it? i already downloaded the driver from the cd and online but still to no avail

    Thanks

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  3. Anonymous
    2010-07-17T06:32:49+00:00

    sorry to say but this forum is the WORST in providing answers to anyone's problems. You guys simply post from your huge list of solutions.

    the guy is talking about Windows 7 x64 and you're telling him about XP drivers -_-

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  4. Anonymous
    2010-06-17T12:33:16+00:00

    i tried this in my windows 7 it worked perfectly but im having the same problem with my windows xp can u tell me a similar way to install the dam hardware

    im really getting frustrated

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