the RPC server is unavailable on windows 7 stand alone logon

Anonymous
2010-07-06T19:44:28+00:00

When I try to logon to my windows 7 64bit stand alone machine, I get  the error message "the RPC server is unavailable"

It accepts the login - says welcome to windows then the error message waits a while then reboots. It has a fingerprint reader, but gives the same error when using a password. It will not start go any further then this in "safe mode" or "last know good configuration mode" or any other mode.. Did a checkdisk booting from a cd rom. Booting from a CD rom, I can see all of the files.. 

HP dv9000 4 gig ram

Stand alone - no Domain or homegroup

Windows 7 Ultimate installed since it was released

fingerprint reader installed, but I get the same error using a password 

up to date on service packs, MS Defender, AVG (free ver), Malware (free ver), Spybot (free ver)

Hoping to not have to do a re-install

  thanks in advance...

Windows for home | Windows 10 | Windows Hello, lock screen and sign-in

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2010-11-02T20:31:22+00:00

Another solution is to make sure "DHCP Client" and "RPC Endpoint Mapper" "Remote Procedure Call (RPC) Locator" "Remote Procedure Call (RPC)" are all running and set to automatic.

I hope this helps too.

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  1. Anonymous
    2013-12-15T14:36:07+00:00

    If this is a laptop try turning it off and removing the battery

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  2. Anonymous
    2013-10-09T07:15:53+00:00

    it worked! save my day.

    Thanks.

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  3. Anonymous
    2013-08-20T16:26:36+00:00

    Step 1 here fixed my problem. Thanks for the detailed instructions.

    Hi Turbo00,

    By your problem description, it's understood that the issue persists even when you start the computer in safe mode.

    Step 1: If you're able to start the computer in safe mode, then try starting the RPC (Remote Procedure Call) services and start the computer in clean boot

    a. Click Start, type services.msc and hit enter.

    b. From the list of services, double click on Remote Procedure Call services.

    c. Change the startup type to Automatic and click Start.

    d. Click ok to apply the changes.

    Step 2: Restart your modem or router.

    a. Remove the power cable from the modem or router.

    b. After all lights on the device have gone out, wait at least 10 seconds, and then plug the modem and router back in.

    c. Some modems have a battery backup that prevents the lights from going out. For this type of modem, press and quickly release the Reset button.

    d. Start the computer and check the result.

    Regards,

    Syed - Microsoft Support.

    Visit our Microsoft Answers Feedback Forum and let us know what you think.

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  4. Anonymous
    2013-08-07T05:00:35+00:00

    Totally agree, this is disgraceful that "Microsoft" don't take responsibility for this.  The amount of time this has costed us all is a joke   None of the suggested fixes here worked for me and currently have a Notebook that I cannot log into (other than Safe mode).

    This is a Microsoft Forum.....................where are the Microsoft Support people here?????  Obviously they know they have stuffed up badly and are hiding away.  So bloody annoying.

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