the RPC server is unavailable on windows 7 stand alone logon

Anonymous
2010-07-06T19:44:28+00:00

When I try to logon to my windows 7 64bit stand alone machine, I get  the error message "the RPC server is unavailable"

It accepts the login - says welcome to windows then the error message waits a while then reboots. It has a fingerprint reader, but gives the same error when using a password. It will not start go any further then this in "safe mode" or "last know good configuration mode" or any other mode.. Did a checkdisk booting from a cd rom. Booting from a CD rom, I can see all of the files.. 

HP dv9000 4 gig ram

Stand alone - no Domain or homegroup

Windows 7 Ultimate installed since it was released

fingerprint reader installed, but I get the same error using a password 

up to date on service packs, MS Defender, AVG (free ver), Malware (free ver), Spybot (free ver)

Hoping to not have to do a re-install

  thanks in advance...

Windows for home | Windows 10 | Windows Hello, lock screen and sign-in

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2010-11-02T20:31:22+00:00

Another solution is to make sure "DHCP Client" and "RPC Endpoint Mapper" "Remote Procedure Call (RPC) Locator" "Remote Procedure Call (RPC)" are all running and set to automatic.

I hope this helps too.

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  1. Anonymous
    2013-08-07T05:00:35+00:00

    Totally agree, this is disgraceful that "Microsoft" don't take responsibility for this.  The amount of time this has costed us all is a joke   None of the suggested fixes here worked for me and currently have a Notebook that I cannot log into (other than Safe mode).

    This is a Microsoft Forum.....................where are the Microsoft Support people here?????  Obviously they know they have stuffed up badly and are hiding away.  So bloody annoying.

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  2. Anonymous
    2013-06-14T18:32:49+00:00

    I am disgusted by this. The average user or **** even the above average user is NOT going to be able to fix this! Complete BS. All these years and it still happens?

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  3. Anonymous
    2013-06-14T18:24:15+00:00

    You know what I see here...a complete lack of anger over this stupid issue. It is June 20132 and this just happened to a customers brand new machine with a freshly installed office 365. Complete BS. FIX THE PROBLEM MICROSOFT!

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  4. Anonymous
    2013-06-11T04:27:48+00:00

    Solution #3

    So My problem was similar, the computer displayed an RPC error when i was trying to log in. Because of this i could not take advantage any of the general solutions offered on tech sites and boards. But...

    After looking around a bit, and poking at the system, i discovered that there was no Registry entry for RPC locator. a little more looking around and i found that the file Locator.exe had been renamed to something like lodctr.exe.

    so i used the command prompt to change the file name back to what it is supposed to be.

    and it worked!

    Here it is in sequence ->

    Startup / restart computer

    hit F8 during startup to get to windows boot options

    Start in repair mode

    Open command prompt

    Type dir /p to get a listing of all files in the sys32 folder

         From here try and locate a file named similar to Locator.exe

         Rename <bad file name> Locator.exe

    dir /p to make sure the changes took hold

    restart.

    and there you go

    It is worth mentioning that i did try system restore a couple times before i found this fix. It failed with an 'Unexpected error' error each time. I mention this, because when i finally got into the OS, windows informed me that it had completed a System restore attempt.

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