Sound Blaster X-Fi and Windows 7 64-bit

Anonymous
2009-10-23T03:31:55+00:00

I have a Sound Blaster X-Fi on a Dell XPS 710.  Installed Windows 7 64-bit.  Everything went great.  Downloaded and installed the new drivers from Creative for this sound card and Windows 7/64.  It installs but I get a staticy echo sound to everything.  Is there a fix?  The drivers are dated 6/2009.

Windows for home | Previous Windows versions | Devices and drivers

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Anonymous
2009-10-29T22:07:34+00:00

: WORKAROUND:

I claim NO responsibility if you mess this up but you can use this as a temporary work around until it is resolved by creative labs without removing memory... physically.

First run MSCONFIG

select the boot tab

select advanced options

under max memory select 3990 (or any value under 4 GB is fine IE anything less than 1024 * 4)

This will reduce the amount of memory that the PC uses which will allow you to hear the audio.  There is also BETA testing of newer drivers from Creative (the most recent batch of BETAS did not resolve the issue) that I am a part of.  When there is a working beta I will respond so we can all utilize our 64x machines.

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  1. Anonymous
    2009-10-23T06:59:16+00:00

    My 2006 XPS 410 has integrated audio, as well as a Sound Blaster X-Fi Extreme Music card. I upgraded my Ram to 8Gb and replaced my hard drives with 2 1terabyte hard drives before my clean install of Win 7 64bit. Win 7 seems great, except that I have no audio on either the integrated, or sound blaster card

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  2. Anonymous
    2009-10-24T04:13:17+00:00

    Ditto here.  Dell XPS 700, upgraded to Win 7 64 bit fine for everything except sound (Creative SB X-Fi  SB0460 card).  Creative driver is 6/2/2009 6.0.1.1373.

    Sound has a pop/static/screech noise at various times.  wmc will play vidoe's for a little bit (3 seconds to a few minutes) and then hang with screeching sound or no audio at all.

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  3. Anonymous
    2009-10-25T14:32:27+00:00

    Well, pulled some memory out to get below 4 gig and sound problems and all video playback issues are gone.  Kinda defeats the purpose of going with 64 bit though.

    And for those that are about to reply that it's a bad memory module, no it's not. Individually they all work, it's the going to 4gig or more thats a problem.   My bios is at the latest release of 1.4.1.

    So the question now is, is this a win 7 driver problem or a bios issue.

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  4. Anonymous
    2009-10-25T16:52:33+00:00

    I have had the same problem with an XPS 710.  I found that installing driver 2.14.0025 (2.14.0001 on some sites) corrected the problem.  This driver does not appear to be available from Creative.  It installs driver 6.0.1.1283.

    I found this information at http://forums.creative.com/t5/Sound-Blaster/SB-X-Fi-Series-driver-2-14-0025-Prelude-Beta1-08-07-2009/td-p/533305.

    I would be interested if anyone has found any other information on this problem.

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