Sound Blaster X-Fi and Windows 7 64-bit

Anonymous
2009-10-23T03:31:55+00:00

I have a Sound Blaster X-Fi on a Dell XPS 710.  Installed Windows 7 64-bit.  Everything went great.  Downloaded and installed the new drivers from Creative for this sound card and Windows 7/64.  It installs but I get a staticy echo sound to everything.  Is there a fix?  The drivers are dated 6/2009.

Windows for home | Previous Windows versions | Devices and drivers

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Anonymous
2009-10-29T22:07:34+00:00

: WORKAROUND:

I claim NO responsibility if you mess this up but you can use this as a temporary work around until it is resolved by creative labs without removing memory... physically.

First run MSCONFIG

select the boot tab

select advanced options

under max memory select 3990 (or any value under 4 GB is fine IE anything less than 1024 * 4)

This will reduce the amount of memory that the PC uses which will allow you to hear the audio.  There is also BETA testing of newer drivers from Creative (the most recent batch of BETAS did not resolve the issue) that I am a part of.  When there is a working beta I will respond so we can all utilize our 64x machines.

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  1. Anonymous
    2010-07-31T07:48:34+00:00

    1Stonewall01, Thank you much. I was contemplating going back to the ole 32 bit XP OS but this seem to be working.

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  2. Anonymous
    2010-07-23T21:31:15+00:00

    Hi all,

    I have been tracking this thread for some time as it is one of the most progressive at solving this problem with X-Fi Xtream cards. I have the Tinny sound followed bt crackling issue.  My set up is.

    Dell XPS 8100 2.8GHz i7

    8Gb RAM

    Windows 7 64 bit

    Creative Technology SB X-Fi Xtream Audio PCI Express.

    This is the exact system that Dell shipped to me last March. Is your X-Fi Xtream Music card a PCI Express based card. If so how can they say it is not compatible under paid support. They ship my system as a set build. I have posted on the Dell Community desktop/audio forum and got a rough welcome for being anti Dell. This is only my sixth Dell after all.

    All this driver mess is becoming a serious embarrassment for all the companies involved. I am getting the feeling they are hoping that we all write off what we have spent on these cards and quietly just go away.

    I am paranoid about using this third party driver as I am still under warranty and something has to give on all this soon. How much money has been spent and time wasted trying to solve a problem that these  technical support teams are supposed to be doing.

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  3. Anonymous
    2010-07-19T02:18:52+00:00

    Issue with Creative Lab Sounder Blaster X-Fi XtremeMusic Model SB0460 and Windows 7.

    This issue has consumed me over the last fortnight. I have a Dell XPS 700, Core (2) 2.4Ghz CPU with 2GB of RAM with M/S XP OS that I bought a few years ago. Since it is a scalable mini-tower, I thought to upgrade it to a 64-bit O/S and add another 2GB RAM. This is where my troubles started. As I upgraded to Windows 7 Ultimate, my sound card started to give muffled sound with screeches. I downloaded latest drivers supporting Windows 7 from Creative Labs support website but nothing worked.

    The Dell Bill of Material (BOM) called out this card to be SB0467 but the actual hardware has a label saying it is Creative Lab Model SB0460. SB0460 per Creative Lab’s website is an X-Fi Xtreme Music sound card. As nothing worked (or made sense) I contacted Dell. After paying for the support service fee, calling them and spending numerous hours on the phone with the “not so technical” staff (in India) and eventually buying the Warranty (sucker me), Dell representative told me to reinstall my O/S from scratch so there is no drivers mismatch or conflict. I obliged and started on another witch hunt. Today, finally, Dell Technical staff told me that this card is NOT compatible with Windows 7 and I should go ahead and buy a new sound card that is compatible with Windows 7. Representative from Creative Labs simply directed me to the following URL (http://support.creative.com/kb/ShowArticle.aspx?sid=71490) and did not even mention that this as a know issue.

    I should also let everyone know that during many tries one time when I uninstalled the Sound Blaster device under the Device Manager and installed CL driver dated 6/3/2009 version 6.0.1.1373, the speakers worked perfectly until I rebooted the computer. Obviously, that indicated the card is either having a BIOS issue or some other process is trying to access it (memory space or process). Instead of giving up, I did a lot of Google searches pertaining to this matter. I followed the advice for installing the unsupported driver mentioned here (http://forums.creative.com/t5/Sound-Blaster/SB-X-Fi-Series-AuzenUAA-Pack-1-0-09-30-2009/td-p/538552

    ) and after few tries of installing previous drivers and installing this one…bingo. The sound card seems to work a o.k.

    Thank you very much 1Stonewall01 for providing this driver and sorry Mayur Kirti the driver you mentioned does not work.

    This issue was driving me crazy. I can sleep well tonight.J

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  4. Anonymous
    2010-07-14T18:03:03+00:00

    I still have this problem since upgradeing to win7 64...has any found a solution?

    Here is Creative latest reply:

    Thank you for replying Creative Email Technical Support.With reference to your enquiry, I have escalated your issue to relevant department for further investigation/verification. Please allow us some time to investigate, appreciate your patience and will revert back to you as soon as possible.In case if you need any clarification, please do not hesitate to contact us. Thank you.Please retain all the previous correspondence when replying to this email. Best Regards,VemalaWorldwide Customer ResponseCreative

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