Can't find script engine "VBScript" for script.

Anonymous
2010-07-08T20:15:22+00:00

When trying to install Windows Cleanup Utility (msicuu2.exe) this error message appears.  I'm trying to install Java but get the Java Setup error 1723: There is a problem with this windows installer package.  A DLL required for this install to conplete could not be run....

I have Windows Home Premium and it looks like I have the Windows Installer-Unicode Version 5.0.7600.16385 

Any steps to fix would be most appreciated.

Windows for home | Previous Windows versions | Windows update

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  1. Anonymous
    2017-02-08T16:14:48+00:00

    HKEY_CLASSES_ROOT\CLSID{B54F3741-5B07-11cf-A4B0-00AA004A55E8}\InprocServer32

    At that key in the right window is there a Value *(Default)*of type REG_SZ with a "Data" of C:\Windows\system32\vbscript.dll

    When I go to the above location the value shows: C:\Program Files\Common Files\McAfee\SystemCore\ScriptSn.20170201163536.dll and it won't let me change it to C:\Windows\system32\vbscript.dll

    I get an error: "Cannot edit: Error writing the value's new contents."

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  2. Anonymous
    2017-02-08T16:26:55+00:00

    Try restarting the computer in Safe Mode and then try again.

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  3. Anonymous
    2017-02-09T08:28:59+00:00

    You obviously have/had McAfee Anti-Virus installed.

    If you've uninstalled McAfee then you need to run the McAfee removal tool to correct a number of resulting problems

    Download the McAfee removal tool from:

    http://download.mcafee.com/products/licensed/cust\_support\_patches/MCPR.exe

    Click Save, and save the file to a folder on your computer.

    Navigate to the folder where you saved the file.

    right-click on MCPR.exe and select 'Run as Administrator'  to run the removal tool.

    when complete, reboot - then check the registry again.

    If McAfee is still installed, this is 'expected behaviour'

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