Renaming any folder produces "Could not find this item". Clicking "Try Again" always works. Why?

Anonymous
2009-11-11T13:37:01+00:00

This is not the same issue as similar postings that have to do inability to delete folders that contain zero byte files. 

If I try to rename any folder in my system, I get "Could not find this item" with the choices "Try Again" and "Cancel". When I click "Try Again", it always succeeds. So - my system isn't crippled - but it is so totally annoying. I can even right-click on my desktop, and choose "New...  Folder" and type in a name, and I get "Could not find this item". The interesting thing is that the item's name does change even before I click "Try Again". 

If I have a folder named "Folder1" and I rename it to "Folder2", I get the error that "Folder1" Could not be found - which is actually true, as it is already renamed to "Folder2".

Why is Windows 7 looking for the old folder name after renaming? I've also disabled AVG's live scanner to no avail.

Any thoughts or suggestions would be greatly appreciated.

Thanks.

Windows for home | Previous Windows versions | Files, folders, and storage

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Anonymous
2010-04-29T20:39:55+00:00

I finally got it.

I used the same solution for the similar issue in Windows Vista. Once i got to my company laptop, i exported this 2 registry keys.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\FolderDescriptions

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\explorer\FolderDescriptions

Merged into my pc and voilà !!

The 'shell' command also works again (ex: shell:personal brings up the account folder)

I uploaded the reg file and you can get it here http://cid-fb5a28bc4a1cc9b6.skydrive.live.com/self.aspx/Public/Folder%5E_fix%5E_win7%5E_x64/FolderDescriptions.rar

This is for Win7 x64. Use it at your own risk.

Was this answer helpful?

60+ people found this answer helpful.
0 comments No comments

95 additional answers

Sort by: Oldest
  1. Anonymous
    2010-04-29T02:48:12+00:00

    I'm also experiencing this on Win7 x64.

    I had just installed a few updates like KB975496, KB976422, and KB980408 via Windows Update, when i got back from work about 8 hours ago, then it started happening. Tried uninstalling/installing.

    It occurs on EVERY folder, hds, user accounts, also in safe mode. Offline files are also disabled. No AV and no indexing.

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2010-04-29T04:49:47+00:00

    I have Windows 7 32bit.

    I too am experiencing this problem.  It has just started within the last day or so.

    Today is April 28th, 2010.

    This is very annoying as I am creating and renaming folders all day long.

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2010-04-29T07:13:41+00:00

    I'm also experiencing this on Win7 x64.

    I had just installed a few updates like KB975496, KB976422, and KB980408 via Windows Update, when i got back from work about 8 hours ago, then it started happening. Tried uninstalling/installing.

    It occurs on EVERY folder, hds, user accounts, also in safe mode. Offline files are also disabled. No AV and no indexing.

     

    I have Windows 7 32bit.

     

    I too am experiencing this problem.  It has just started within the last day or so.

     

    Today is April 28th, 2010.

     

    This is very annoying as I am creating and renaming folders all day long.

    Yup, I formatted & came to find out it is Update KB980408, just uninstalling will not due. I had to format, install all updates except KB980408. I found it here http://www.dslreports.com/forum/r24158662-New-MS-Updates-today-4272010 7th post down under KB980408. So I formatted, installed all updates except KB980408, no more renaming problems.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2010-04-29T13:00:20+00:00

    Also having the same problem here since installing updates!!!  Very annoying!

    Was this answer helpful?

    0 comments No comments